Pros: great people to work with, excellent place to learn about new products, great for gaining troubleshooting skills
Cons: hours are long, currently understaffed, the knowledge level requested by customers isn't befitting of the pay
Canada Computers like any company has its ups and downs. The people that I've had the privilege to work with directly are some of the best I've ever worked with, and are really what make going to work every day worth while. Due to long hours most days there isn't really a good work / life balance and most of us get home exhausted at then end of a typical
– more... 9 to 10 hour day with only a 30 minute break. The pay is acceptable though constant changing of commission structure is making it harder and harder to earn a decent living. I've had fellow employee's describe it like working at Best Buy or Staples, but we have to answer exceptionally specific question from customers. The expectation from head office is about sales numbers with little regard for customer service, so it's a good thing that most store employee's care about our customers. There was a time when the commision structure didn't change every 2 months and the most employee's worked 4 day weeks which made for great work / life balance. unfortunately those days are gone for now. – less