Modern Terminal Ltd, a lumber reload warehouse, is currently seeking one highly motivated Receptionist.
Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel by performing the following duties;
1. Telephone and related email tasks:
Answers all incoming calls quickly and in a courteous and professional manner.
Determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes detailed messages when the call cannot be transferred; forwards this information to the person concerned as soon as possible.
2. Tasks related to visitors/customers/drivers reception:
Welcomes visitors, determines nature of business, and announces them with appropriate personnel or department.
Monitors visitor access and issues passes, safety vests when required.
Greets incoming drivers, verifies reservation numbers, and liaison with outside forklift operations to allow entry into facility.
Communicates with all container truck drivers, and informs the appropriate loading dock bay.
Accepts truck reservations; gathers information from mill or trucker regarding customer name, trucking company, mill and order number.
Check daily delivery slips and scan all the truck slips promptly.
3. Other tasks:
Maintains office supplies and equipment
Manages boardroom schedule
Performs other tasks and duties, such as filing, photocopying documents and data entry.
Focus on customer service and customer experience
Exceptional organization, teamwork and communication skills
Language: Fluency in English is required.
Educational and Skill Requirements:
General education degree (post graduate)
At least 2 years’ experience in similar positions
Multi-tasking and good time management,
Intermediate to advanced skills in MS Word, Excel and Outlook
Excellent English written and verbal communication skills.
Detail oriented and ability to multi-task.
* Candidate(s) must own vehicle. Public transportation is not available on Mitchell Island.
* Working days: Monday to Friday from 7:30 am to 4:00 pm
Interested candidates are invited to email your cover letter and resume.
We thank all applicants and advise that only those candidates selected for interviews will be contacted. No phone calls or agency solicitations will be accepted.