Guest Service Representative
CanaDream Inc. - Halifax, NS

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CanaDream Inc. is seeking a part-time Guest Service Representative for its Halifax location.
Reporting to the Station Manager, the Guest Services Representative is the initial CanaDream contact with the Guest. This position encompasses front counter, pick-up, drop-off, demonstration, reservations and shuttle service. This is a seasonal position that entails working shifts and weekends.

Duties and Responsibilities:

-Greets CanaDream Guests to CanaDream and completes the check-in procedures and/or unit pick-up and/or unit demonstration within CanaDream guidelines.
-Greets CanaDream Guests to CanaDream to complete unit drop-off inspection and/or check-out procedures within CanaDream guidelines.
-Provides accurate information to potential CanaDream Guests including providing quotes and completes reservations.
-Provides customer services including arranging shuttles, travel advice, selling kit and extra items and answering Guest questions.
-If damage has occurred and maintenance is required RV Technician or PDI Technician is notified.
-Orders office supplies, replenishes brochures, office processes including filing, faxing, scanning and photocopying.
-Other duties as requested by the Station Manager or Guest Services Supervisor.

Skill Set, Education and Experience:

- Previous experience working in a hotel or tourism-related business an asset.
- Excellent, proven customer service and communication skills.
- Ability to speak a second language preferable. Preference given to those candidates who can speak German, French or Dutch.
- Strong computer and accurate data entry skills.
- Able to stand for extended periods of time.
- Flexible, adaptable and able to multitask.
- Able to work outside in inclement weather.
- Valid drivers license an asset.

CanaDream Operating Principles

CanaDream is proud to employ individuals who embrace our operating principles:

  • Integrity, truth and transparency will be the foundation of our company
  • We will support one another and staff to align goals
  • We will laugh with each other
  • We will accept the wisdom learned from our mistakes to ensure our future success.

Please submit your resume and cover letter to Racquel Daley. This position will remain open until a suitable candidate is found. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

About this company
CanaDream Corporation rents recreational vehicles (RV) throughout Canada, and sells its used rental fleet on a wholesale and retail basis....