Technical Support
KTI Data Center - Markham, ON

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Technical Support

Markham, Ontario, Canada

About Us
KTI Data Center is an innovative provider of Data Center Services standardized on best in class technology. We offer leading edge solutions including backup and replication for business continuity, colocation, infrastructure as a service, network monitoring, and professional services. Our facilities deliver highly secure and robust services with redundancy, located in Alberta and Ontario Canada. We are a dynamic team of technology professionals committed to providing excellent service and expertise to our customers. If you are a dedicated professional seeking a new challenge in this growing industry, contact us today.

Job Summary
You will build service solutions based on specific needs, manage and monitor the systems and network environment, diagnose systems and network issues and repair or upgrade as required, ensure that the network and environment policies are aligned with company policies and best practices, maintain a record of all changes to the systems and network environment using powerful software solutions, conduct internal audits of the system and network environment from time to time or as required, act as the direct liaison for customer inquiries regarding technical questions and their environment, support the sales team with technical knowledge and provide technical information as needed.

Specific Functional/Technical Knowledge and Skills
Cisco and networking platforms
VMware and virtualization platforms
Microsoft and Linux based operating systems
Intel based hardware
UPS, Power Distribution, Racks and Accessories, Cooling, Security and Environmental Monitoring
Ability to lift/move hardware and equipment as required
Excellent verbal and written communication skills
Systematic approach to problem solving and troubleshooting
Ability to present in group settings
Well organized and punctual

Cisco Certified Internetwork Expert (CCIE) or better
VMware Certified Professional (VCP) or better (an asset)

Full Time
Standard business hours with flexibility to work evenings and weekends as required

$35,000.00 - $50,000.00/year

Years of Experience
2+ to 7 Years

If you are a dedicated professional seeking a new challenge in this growing industry, contact us today.