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46 reviews

CALL Employer Reviews

Company Attributes

  • Job Work/Life Balance
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fun place to work
Phone Operator (Former Employee), MoroccoAugust 11, 2014
Pros: great work environment
Cons: payment is not that much compared to the hard work that they do
a very good experience i' ve learned how to handle customers needs over the phone
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Fun workplace, but work becomes monotonous
Call Center Aide (Former Employee), Chicago, ILJuly 25, 2014
Pros: professional atmosphere, clear guidelines
Cons: monotonous calls
The management is excellent, and they did a wonderful job managing workload, workers, and all scheduling conflicts. I appreciate how upfront they are about what is expected during phone calls and how to conduct them.
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Good team spirit and processes were complicated
General Manager (Former Employee), MauritiusJuly 1, 2014
Pros: performance system was good
Cons: job security
Opex was high and lots of optimisation had to be put in place
Lots of challenge to redress situation with faster decision making and autonomy
Team spirit was excellent
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fun
Inbound Sales Representative (Former Employee), Medford, ORJune 30, 2014
making pizza crust is a blast and if you do it right you can make them round which is not easy
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done with fulfillment
South India Coordinator - MPS Printer Service (Current Employee), ChennaiJune 16, 2014
Passion is learning
Good Management
Facing escalation is enjoyable.
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Not a good place to work
Operator (Former Employee), Boca Raton, FLMarch 25, 2014
This place has good employees but the culture that the owners set is questionable.
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fun place to work
Phone Operator (Former Employee), MoroccoMarch 13, 2014
Pros: good benefits
Cons: short lunch break
it was very good job busy all the time but it's good because time flies when it's busy I've learned how to serve customers just through the phone also selling products over the phone the management was very good the co-workers were helpful to each other the hardest part is having the headphones all day long the most enjoyable part having fun with customers
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A laid back place to work with good people.
Database Administrator (Former Employee), Lowell, MAJanuary 21, 2014
A typical day at work was very busy and there was always a challenge to be resolved. While i was there i learned how use several computer programs. The people who work there are very laid back, the company has a high turnover, although there is a core of people that have been there for quite some time. The hardest part of the job was finding enough – more... time do everything on my plate. The most enjoyable part of the job was finishing as many of the projects that I could. – less
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Family Dollar Workplace
Store Clerk (Former Employee), Fort Wort, TXMay 2, 2013
Pros: n/a
Cons: n/a
My typical work day was working the cash register and assisting customers with their questions but while working there I learned how to deal with many natures of peoples and their attitudes the hardest part of the job was dealing with the rude management but other than that I enjoyed working with the customers and interacting with the children that – more... came in daily. – less
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Fast pace call center
Customer Service Representative (Former Employee), Salisbury, MDApril 29, 2013
A typical day at the call center consisted of me taking several incoming calls for various clothing catalogs. I learned how to work quickly, but efficiently. The management at the call center was great, and I did not interact with a lot of my co-workers, due to how the building was set up, but I did interact with the co-workers who worked in my area. – more... My co-workers were hard workers, and they were very helpful during my training period at the center. The hardest part of the job was having slow days with only a few customer calls per hour. The most enjoyable part of my day was taking calls for several different companies. It gave the job a great deal of variety. – less
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Help patients to the best of my ability
Customer Service Operator (Former Employee), Boca Raton, FLApril 6, 2013
A typical day at work consisted of making appointments , giving directions , parking calls to appropriate doctor , giving messages to doctors and reaching doctors for emergency situations.
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Not a great place to work
Data Entry (Former Employee), Visalia, CADecember 17, 2012
Cons: heathcare, favortism, poor pay
Working for the call center for me was very stressful, but I did do it to the best of my ability I was a good employee.
I feel that there was too much management that didn't do their jobs like they should have done.
Getting yelled at by customers on the phone was not a plus but it was part of the job.
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My Acheivements
License Health Insurance Agent (Former Employee), Philadelphia, PAJune 14, 2012
Pros: ambitious, hardworking, loyal, honest, skilllful, and talented
Each day was productive at work. I like working as a team, making accomplishment and establishing great work ethics within all the company's I worked. I am a person with strong and ambitons and desire. I put great effort and stamina in every job and always complete every task. I beleive in making great and sucessful acheivements. I also have a great – more... personality. – less
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Good working environment
Technical Support Representative (Former Employee), PhilippinesMarch 21, 2012
They have good facility that cater to employee needs. They have good compensation and the pay is good too. Location is also accessible so it was fun working for them.
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muy buena empresa
reclutador de campo (Former Employee), mexico dfAugust 1, 2014
Pros: excelente ámbito laboral
Cons: no dan muy buena comida
en esta empresa me enseñaron que un lider no es el que les da ordenes el lider es aquel que con el grupo lucha por lograr esa meta pactada para el beneficio de el equipo
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Ambiente de trabajo agradable con derecho a hora de comida
Agente de área en Atención a Clientes por telefono (Former Employee), Hermosillo, SONApril 24, 2014
Llegar a la hora requerida para empezar el turno de trabajo, esperar que empiecen las llamadas entrantes, y así estar listo para vender el producto a gente Norteamericana hispana.
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un trabajo donde aprendí mucho
rep del *111 (Former Employee), Rodríguez del Busto, XApril 22, 2014
Pros: sala de descanso, calides humana.
Cons: la distancia
en el call trabajaba 6hs por dia con 2 descansos. Hacia atención al cliente. Aprendí de mis compañeros y coordinadores. habia un trato ameno con los colegas.
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responsabilidade
operador de telemarkenting (Former Employee), São Paulo, SPMarch 26, 2014
Pros: vale alimentação ou refeição
Cons: fornece vale
apendi ser direta com clareza e eficacia a direçao da empresa tem um bom desepenho e colegas de trabalho tem um otimo desempenho e liderança em grupo um ajudando ao outro, a parte mais dificil do trabalho quando nao podemos passar informaçao ao cidadao e o mais agradavel quando o cidadao esta satisfeito com o atendimento prestado
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call center
Operadora de Telemarketing (Former Employee), Montes Claros, MGMarch 6, 2014
A experiencia de ter tarbalhado em uma call center foi muito boa ,no serviço diariamente tinhamos palestra de como aperfeiçoar o atendimento ao cliente,e com essas palestra sempre aprendiamos cada vez mais.foi uma experiencia unica e agradavel,e acredito que dali adiquirir grandes informaçoes e sabedorias que vou levar para o resto da vida que me acompanharao – more... pela minha jornada. – less
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ambiente amistoso y competitivo
ventas del producto direc tv (Former Employee), sai isidroFebruary 14, 2014
Pros: no habia
Cons: bueno
en esta empresa aprendi a competir llamado tras llamado para obtener el objetivo de la empresa. no muy favorable para mi.

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About CALL

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. – Read more