CAA South Central Ontario

CAA South Central Ontario Employee Review

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Member Care Counsellor (Former Employee) –  Hamilton, ON30 September 2013
not suitable for anyone who does not want to feel no appreciation and stuck to your desk
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Great work-life balance. Good HR team. Wellness program, Applause Program
Senior Graphics Specialist (Current Employee) –  Thornhill, ON5 December 2017
Overall CAA is a good employer. I work fairly independently and am trusted to manage my workload with minimal supervision. I design marketing materials for the Travel line of business within CAA. We work on MAC platforms. Management teams are very supportive. The workplace culture for my immediate team is great but have heard some complaints from other teams. The hardest part of the job is being creative within the confines of the CAA Brand. Can be limiting. However the most enjoyable part of the job is challenging myself creatively. Being given the time to develop concepts, attend conferences and add to my skill set is a great bonus.
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Worst experience-avoid
Sales associate full time (Former Employee) –  Markham, ON30 November 2017
Caa is a company that boasts customer safety and customer service first- yet wants there employees to upsell them with every phone call. They do not care what plan works best, as long as they have another dollar in there pocket. There are serious issues in the way they handle customers (like double paymentS) and do little to rectify situations. As an employee, they expect you to make this job your life, you work awful hours, are given no time off (even for grievance or appointments) and are expected to work over time every week. They constantly pressure you to pick up more hours, and you will never hear good reviews on yourself. Management is awful, makes people constantly fear job secuirty and let’s go of employees days before Christmas, even after improvement and coaching was completed. Very unprofessional, uncaring and pay is little more then minimum wage. Commission structure is a joke as well, and constantly had times when paycheque was incorrect, had to wait weeks for correct payment to go through, and even then sometimes would be incorrect. All in all this company is by far the worst I’ve ever worked for, and would not recommend to anyone
Pros
Fellow employees
Cons
Over worked, under paid, awful management
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Overall rating

3.2
Based on 23 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.1
Job Security/Advancement
2.5
Management
2.6
Culture
2.9

CAA South Central Ontario Reviews by Location