Pros: you have a job.
Cons: they don't care about you, as much as they pretend to.
Daily: guaranteed abuse from management and less often costumers.
learned: politics of workplace.
management excluding lead techs: in my exp, pride-full, blather often, look out for other elites.
co workers: desperate, hungry, stressed, cooperative.
hardest part: working very hard and still not being able to pay bills and eat.
most enjoyable: doing – more... work properly and covertly so when management tries to find an area to criticize you on, they look like fools – less