Customer Service Clerk
CTG Brands Inc. - Vaughan, ON

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CTG Brands Inc. is a major importer and distributor of consumer products with distribution facilities in Eastern and Western Canada. We design, manufacture, import and distribute a wide range of products including giftware, stationery, home d├ęcor, candles, housewares, accent furniture, electronic accessories, hair accessories, toys and seasonal products. We are regarded by our customers (ranging from independent retailers to department store chains) as an innovative and trusted business partner who thrives in providing the best customer service and in supplying products of high value and competitive prices.

Position description

We currently have an opening for Customer Service and Order Clerk at our Head Office in Vaughan, ON (Keele St. & Hwy 407). The responsibilities of this position include:

  • Processing of sales orders, picking slips and invoices;
  • Liaison with the credit department, sales team and distribution centre;
  • Providing customer care over the phone or online media;
  • Providing relief to receptionist.


  • Proven customer service experience;
  • Entrepreneurial work ethics;
  • Excellent abilities in problem solving, communication and business writing;
  • An orientation for details in processing sales orders and claims;
  • The personality to interact with customers cheerfully and attentively;
  • Proficiency in Word & Excel;
  • Post-secondary education.

We offer competitive remuneration and benefits. Please attach cover letter to your resume.