Customer Service Representative
CSR - Thorold, ON

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Terms of Employment: Permanent, Full Time

Position: Inbound/Outbound Customer Service Representative

Anticipated Start Date: As soon as possible

Hours: 9am to 5pm - Monday to Friday

Salary: $14 - $16 hourly - 40 hours per week

Location: Thorold, Ontario

Duties:

- Answer inbound phone calls
- Order entry
- Reply to emails
- Resolve customer issues and complaints
- Customer follow-up outbound calls

Skill Requirements:

- Strong command of English language
- Excellent communication and organizational skills
- Ability to multi-task and prioritize assignments
- Comfortable use of email and internet
- Basic knowledge of Microsoft Office
- Typing speed of at least 40 words per minute

We Offer:

- Complete paid training
- Competitive hourly wage
- Casual and comfortable work environment
- Great location downtown Thorold, Ontario
- Steps from public transportation
- Free parking

We're looking to recruit three individuals to join our new office and begin training as soon as possible.

Please submit resumes for immediate consideration


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