Crown Wallpaper & Fabrics is an established distributor of imported fine wallpaper and fabrics. We are looking for a Bilingual Customer Service Representative to provide the highest level of service to our cliental of designers, architects, retailers and ongoing support to Crown's Account Executives and Showroom Consultants.
- Inside point of contact for the sales force and their clients
- Use appropriate office technologies and computers to process, track orders and maintain excellent communication with all contacts
- Respond to customer enquiries
- Resolve any problems or complaints that costomers might have
- Follow-up on order status with suppliers and keep customers updated
- Support outside sales force/ Showrooms
- Account receivables (minimal)
- General knowledge of distribution business
- Deliver superior customer service
- Effective listening and communication skills, while maintaining diplomacy and tact
- Accuracy and attention to detail
- Knowledgeable with Microsoft Office
- Post-secondary diploma or equivalent experience 2-3 years within an office environment
Job location: Etobicoke
Hours of Work:
8:30AM - 5:00PM, Monday – Friday
We thank all those who submit their résumés. Please note that only those selected for further consideration will be contacted.
Indeed - 14 months ago
Crown Wallpaper & Fabrics
We are a third generation family run business and distributors of imported fine wallpaper and fabrics. We...