Lay off's and re-structuring, Off shore hiring is the name of the game at CGI
Business Systems Analyst/ Consultant (Former Employee) – Markham, ON – 26 September 2017
I have worked two rounds at CGI....Expect the lay off AX any time during your stay at CGI. They call it company wide re-structuring when they lay off good knowledgeable staff who worked hard. On the other side they hire staff from Off-shore...due to cheap labour. It is an ongoing process. At CGI staff say "you are good as today" your tomorrow at CGI is questionable. Think twice before getting on board. The good old staff left CGI long ago...or being laid off. Lots of new comers with No experience are now running the show. The management are happy as long as they get their pay cheque being deposited twice a month. Good-Luck CGI. Keep hiring OFF-SHORE....
Service Desk Analyst (Former Employee) – Regina, SK – 25 May 2015
It is a great place to get a start in your career, just don't get stuck in the service desk analyst job. It can be high stress and the amount they pay for you to do that job isn't great, but it's suppose to be a stepping stone into what you really want to do.
The benefits they offer are quite good though. almost healthcare (including dental), investment matching, retirement, etc. It honestly made working there a lot better.
The people I worked with were quite good, even if it was quite transient at the service desk side.
Learning new things and handling a lot of huge task to make me a better person.
Chef D'équipe Réseau (Current Employee) – Montreal – 20 May 2015
Arrive at Office, Review any new work (or help request) tickets and emails and escalations Follow-up on any unfinished tickets from the day before. Team Meetings with various departments. Client Meeting Hardest part of the job was satisfying everyone in a timely fashion. Required status reporting on multiple levels.
Accounting (Former Employee) – Calgary, AB – 8 May 2015
At CGI you're not an employee, you're a number. Managers were all out for themselves and would happily throw you under the bus to save their own hide. Rewards for working nights and weekends, otherwise you're a slacker. Don't work there unless you have to.
Senior Consultant - Proposal Manager (Current Employee) – Toronto, ON – 24 April 2015
There's never a typical day as a Proposal Manager at CGI. The projects change weekly, bi-weekly and bi-monthly. Employees are called Members which is to ensure that members of the company feel tied to the company's personality and results. The most challenging part of this job in Canada is the high-stress role and orientation to deadlines. Project deadlines must be set and met. Individuals need to have a high degree of patience and stress tolerance to be able to compete and complete projects on time. Overall the company is a leader in Canada, and has some great people. The company has a long standing list of managers which were promoted within - this is a double edged sword. The good news is, CGI insiders or members with history are kept and keep climbing the corporate ladder; on the backside of this picture is poor management education. Few to minimal Canadian Manager at GIS Canada possess an MBA or higher management education. As a result, GEN-Y culture within the company is low and the employee turnover is quite high. New talent is always being sought.
Work from home, Flexible hours, independence, career progression
High stress, poor management education in Canada, solitary
Free lunch and dinner being held in our lunch room
Senior Operator (Former Employee) – Mississauga, ON – 29 March 2015
Day starts with the night shift to day-shift turn-overs. Then checking emails for any instructions from the manager, special requests from the clients. Checking the output queues for daily printing. Prioritizing the immediate printing of sameday service clients. Inserting the first printed batch while co-workers still printing the remaining reports. The hardest part is when a client calls and makes a special requests of urgent printing. That request will screw up our schedule for the days output. Enjoyable part is when everybody pitches in including the manager just to make sure that the request is done making sure that the client is satisfied and happy. Before the day's end the manager threats us with food and drinks.
Helpdesk Support Specialist (Former Employee) – Montréal, QC – 12 March 2015
CGI is a school by itself..it is the first company that exposed me to ITSM and ITIL at work. Gave me understanding on how to manage a support center and all the QA and metrics. the problem with CGI is that the pay is not that great, but it would be a great gateway for those looking to launch their careers.
Transcriptionist / Administrative Assistant (Former Employee) – Calgary, AB – 30 December 2014
Transcribe Insurance Investigation reports with the use of a dictaphone and ensure reports are completed in a timely and accurate manner Maintain great attention to detail Ensure the rules of FOIP are followed when dealing with documentation handling Assist adjusters with all aspects of report handling Set up of new claims for file handling