- Provide information on fees, charges and annual membership fees.
- Provide information about products and services offered.
- Complete internal documentation on paper or online to forward to various departments for work on accounts.
- High School Graduation or equivalent.
- General knowledge of windows-based applications.
- Ability to counter customer decisions to close their accounts - retention strategy.
- Knowledge of credit card procedures and handling.
Compensation: $14.50 - $18.90 /hour.