Business Intelligence Developer/Analyst (West)
CBV Collections Services Ltd. - Burnaby, BC

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CBV Collection Services Ltd. is a leading provider of collection services for over 90 years with clients in the financial, telecommunications, and government sectors. We are looking for highly motivated and career-focused individuals who believe in providing the best service and results for our clients.

Competitive wages
Numerous lucrative client portfolios and blue chip companies
Advanced contact technologies and State of the Art Collection Centre
Health and dental benefits
Regular rewards and incentives
A positive work environment with great advancement potential

Position Summary:
Reporting to Manager Business Intelligence, The BI Developer/Analyst provides technical support for the SAP Business Objects Enterprise, Data Integrator and technical assistance to SAP Business Objects Portal customers. It is estimated that this position spends 50% of their time on production support, and 50% on new development.

Essential Duties & Responsibilities:
Responsibilities of the BI Developer/Analyst include, but are not limited to:
 Working with demanding deadlines
 SAP Business Objects Enterprise server administration and support
 SAP Business Objects Data Integrator administration and support
 Analyzing specifications and requirements for generation of reports for internal and external clients.
 Develop, and implement reports using Crystal Reports and Business Objects Web Intelligence.
 Ensure reports are running successfully and properly distributed using Report Instance Manager
 Add, update or discontinue automatic report instances as required
 Develop and maintain database queries, SAP Business Objects Universes and ETL jobs
 Perform ad-hoc querying for clients (Client Services, Sales)
 Troubleshoot problems with reports or data and provide a timely solution
 Respond to Portal Group support tickets
 All other duties as required
Skills required:
 Excellent knowledge of Crystal Reports and WEBI
 Proven experience with SAP CMS, Data Integrator and Universe Designer
 Excellent trouble shooting, and root-cause-analysis skills
 Strong knowledge of MS SQL language
 Able to manage task priorities and meet the deadlines
 Being attentive to project details and develop accurate reports
 Write and update technical documentation

Education, Experience & Qualifications:
The minimum qualifications for this position include:

 Excellent English verbal and written communication skills
 Completed a post secondary education in Computer Science program or related experience
 Minimum 3 years reporting and database experience
 Minimum 3 years developing reports with Crystal Reports
 Minimum 3 years developing reports with Web Intelligence (WEBI)
 Minimum 1 years developing Business Objects Universes
 Minimum 1 years developing Business Objects Data Integrator (DI) packages
 Minimum 3 years of experience with Microsoft SQL Server language and database

The following are preferred, but not required:
 Knowledge of IBM AS400 (DB2)
 Hands-on experience with Web based programming (JAVA, ASP)
 Hands-on experience with Windows based programming (MS Visual Studio: VB)
 SAP BO Live Office
 Xcelsius Dashboards