Business Intelligence Developer/Analyst (West)
CBV Collections Services Ltd. - Burnaby, BC

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CBV Collection Services Ltd. is a leading provider of collection services for over 90 years with clients in the financial, telecommunications, and government sectors. We are looking for highly motivated and career-focused individuals who believe in providing the best service and results for our clients.

WHAT WE OFFER:
Competitive wages
Numerous lucrative client portfolios and blue chip companies
Advanced contact technologies and State of the Art Collection Centre
Health and dental benefits
Regular rewards and incentives
A positive work environment with great advancement potential

Position Summary:
Reporting to Manager Business Intelligence, The BI Developer/Analyst provides technical support for the SAP Business Objects Enterprise, Data Integrator and technical assistance to SAP Business Objects Portal customers. It is estimated that this position spends 50% of their time on production support, and 50% on new development.

Essential Duties & Responsibilities:
Responsibilities of the BI Developer/Analyst include, but are not limited to:
 Working with demanding deadlines
 SAP Business Objects Enterprise server administration and support
 SAP Business Objects Data Integrator administration and support
 Analyzing specifications and requirements for generation of reports for internal and external clients.
 Develop, and implement reports using Crystal Reports and Business Objects Web Intelligence.
 Ensure reports are running successfully and properly distributed using Report Instance Manager
 Add, update or discontinue automatic report instances as required
 Develop and maintain database queries, SAP Business Objects Universes and ETL jobs
 Perform ad-hoc querying for clients (Client Services, Sales)
 Troubleshoot problems with reports or data and provide a timely solution
 Respond to Portal Group support tickets
 All other duties as required
Skills required:
 Excellent knowledge of Crystal Reports and WEBI
 Proven experience with SAP CMS, Data Integrator and Universe Designer
 Excellent trouble shooting, and root-cause-analysis skills
 Strong knowledge of MS SQL language
 Able to manage task priorities and meet the deadlines
 Being attentive to project details and develop accurate reports
 Write and update technical documentation

Education, Experience & Qualifications:
The minimum qualifications for this position include:

 Excellent English verbal and written communication skills
 Completed a post secondary education in Computer Science program or related experience
 Minimum 3 years reporting and database experience
 Minimum 3 years developing reports with Crystal Reports
 Minimum 3 years developing reports with Web Intelligence (WEBI)
 Minimum 1 years developing Business Objects Universes
 Minimum 1 years developing Business Objects Data Integrator (DI) packages
 Minimum 3 years of experience with Microsoft SQL Server language and database

The following are preferred, but not required:
 Knowledge of IBM AS400 (DB2)
 Hands-on experience with Web based programming (JAVA, ASP)
 Hands-on experience with Windows based programming (MS Visual Studio: VB)
 SAP BO Live Office
 Xcelsius Dashboards


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