Systems Analyst (Ops)
CAA SCO - Thornhill, ON

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Job Description:
CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be the leading membership organization in Canada by delivering first class quality service, unparalleled member satisfaction and profitable growth. Our high quality of service can only be achieved through our employees. We are always looking for enthusiastic people who have a proven ability to provide exceptional experiences to our members, customers and associates.
The Information Technology department is seeking a highly motivated and career-minded individual to join their team as an IT DevOps Systems Engineer/Analyst:

This hybrid role will work with technical support teams to address design modifications, production incidents continuously improve business technologies and drive adoption of Continuous Delivery patterns within the CAA SCO organization, and translate the impact and benefits of Continuous Delivery to business stakeholders.

The primary focus is on developing software fixes the right way and will maximizing efficiency within the SDLC through automation. He/She will work closely with both Agile developers and Infrastructure support team members on a daily basis.

In this role, your responsibilities will include, but not be limited to:
Support an highly-available Technology platform;
Support application deployments, building new systems and upgrading and patching existing systems;
Develop automation to quickly and rapidly deploy solutions to manual workaround's;
Effective use of monitoring tools to find problems, resolve and/or escalate to development and ensure that we exceed our SLAs;
Build and manage development and testing environments, assisting developers in debugging application issues using tools;
Participate in the building of tools and processes to support the infrastructure;
Contribute to the creation of system support documents such as run books used by our NOC and Application Support teams;
Leverage scripting to build required automation and tools on an adhoc basis;
Operate the platform within our security and privacy guidelines;
Learn on the job and explore new technologies with little supervision;
Designing and directing the implementation of continuous Integration and Delivery Pipelines;
Automating flow of source code modification from development to production, i.e. CI Automating & testing the deployment pipeline;
Leading DevOps environment support escalations, technology architecture and Infrastructure design activities within the system support and infrastructure organization;
Advising project leadership on the principles of Continuos Delivery, Highly availible systems and DevOps;
Working with the operations to support a seamless transition from development to operations
Developing a high level design which supports a robust technology solution, taking into account the user requirements, technical requirements etc.
Coaching and mentioning junior DevOps professionals;
Driving and Supervising technology build, test and deployment activities;

Job Requirements:
Required Skills:
College or University degree in Computer related studies or related (10 years) IT Development or Architecture
Minimum of 3 years experience in Systems Analyst or similar role and strong knowledge and experience in full system development life cycle.
Strong understanding of Object Oriented programming methodologies.
Solid experience in RDBMS, data structures and database methodologies and strong report development and software development capabilities.
Ability to test and debug computer programs.
Demonstrated proficiency in the following: C#, VB.Net, MS SQL Server including SSIS, Reporting Services. Nice to have ASP.Net.
Platforms e.g. TIBCO, SQL 2008 R2/2012, Cloud Technologies e.g. IaaS, PaaS, SaaS,
Solid understanding of scripting languages & other tools (dynatrace/Compuware APM, Microsoft System Center),;
Excellent organizational skills for managing multiple tasks.
Strong written and oral communication skills.
Ability to work effectively and productively within a team environment.
Intense problem solving abilities.

Please Apply at