Reception Staff
CAA North & East Ontario - Ottawa, ON

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Part time, temporary work available at the Kanata CAA North & East Ontario Ottawa Member Experience Centre.

  • Represent the CAA brand and associated products and services in initial contact with members and clients visiting the Member Experience Centre;
  • Refer visitors to the appropriate staff to address their concerns;
  • Answer telephones, identify needs, transfer to the appropriate staff and/or take messages
  • Assist with the restocking and display of merchandise;
  • Assist Members by providing maps, tourbooks, and assisting with merchandise sales as required;
  • Renew memberships as required;
  • Prepare TripTiks
  • Ship/ Receive mail and packages
  • Assist the MEC Manager in completing administrative tasks as required;
  • Other duties assigned from time to time.

QUALIFICATIONS REQUIRED

  • Completion of a high school or equivalent and two years’ experience in a public contact role;
  • Working knowledge of MS Word and the capacity to learn software programs quickly;
  • The ability to handle conflicting work priorities;
  • The ability to discretely handle confidential information;
  • Results oriented;
  • Customer service oriented and good communication skills

Must undergo a Criminal Reference Check. Employment is contingent on a successful reference and security check.


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About this company
The Canadian Automobile Association, CAA, is a non-profit federation, founded in 1913, of nine clubs across Canada, providing roadside...