Fast paced environment with friendly customers and strong customer service
Up front and back staff, opener, closer (Former Employee) – St. Thomas, ON – 11 June 2016
A typical day at work I would be put wherever needed and be able to do the job efficiently and with a positive attitude whether up front, in the kitchen, dishes or cleaning. I learn to stay positive and not let customers who are grumpy or unpleasent not ruin my attitude, as well as be able to learn new skills and help provide customer satisfaction. I enjoyed many of my co-workers as well as the majority of the management team, however, on multiple occasions the management team was unorganized and did not follow some important HR procedures and requirements. The hardest part of the job was probably either being able to balance the tasks at hand and not get stressed in such a fast paced and demanding environment, or being able to handle several customer complaints per shift and correcting them, especially when a customer may not be particularly pleasant or cooperative. I enjoyed many aspects of the job despite this, including the team I work with, interacting with customers, helping customers and being in a fast paced and positive environment.
25% discount, interchangeable shifts and flexible hours.
Lack of hours during slow season, sometimes unreasonable management, bad scheduling