Sales Associate (Former Employee) – Bicester Village, Oxfordshire – 11 November 2017
A day at work would be typically 8 hours, but you could be required to do more. I learned how to give 1st class luxury service to customers, which required some more detailed attention. Some of the management are difficult to get along with, but some are really kind and helping. The most difficult part of the job is the what the management expect and require the staff to do, but the most enjoyable is the team and friends you make, which makes the job more rewarding
Sales Associate (Former Employee) – Cabazon, CA – 23 August 2017
Typical day at work was fighting for customers, majority of Chinese. So if you speak mandarin your a step ahead of the game. I learned a lot at this company such as product knowledge. How to service customers and judging how by there pace as a shopper. Management can be great at times but a new manager can change it all but that is how it is in most companies. Hardest part of it all as a sales associate of course would be the sales quota needed to be reached which as a this location numbers went up every year by a good amount due to the rising of the volume and sales. At the end of the day the most enjoyable part was getting to go home.
Customer Service Consultant (Former Employee) – Taikoo Place – 19 July 2017
After several retail stores in Hong Kong closed, Burberry CEO concluded that closing poorly performed Customer Service Department in Hong Kong within a year. The management team is tended to do personal attack with entourage and have specific staff to take initiative and personalise corporate regulatory operations. This is the main causes that so many foreign staffs left in short term.
This is one of my best retail experiences I've ever had. It is a fun environment, great opportunity for career and personal growth. Burberry is very caring towards their employees providing great benefits.
Già dal colloquio si capisce che richiedono risorse dall' alto profilo, che parlino benissimo l ' inglese, dinamiche, con skills d ' eccellenza. Se superi il colloquio richiedono le referenze del tuo precedente datore di lavoro. Tutto questo anche se il contratto offerto è un tempo determinato di pochi mesi. Quando finalmente vieni assunto , ogni tanto dovrai recarti in sede a partecipare a dei corsi di accrescimento professionale. Gli obiettivi richiesti dal Marchio in ogni singola giornata lavorativa sono molto alti. Ti viene chiesto di imparare uno stile di vendita standard attraverso il quale collabori al raggiungimento degli obiettivi richiesti dello store. Spauracchio quotidiano: la figura del mystery shopper mandato dall' azienda che viene a fare il cliente puntiglioso per poi valutare la tua performance di vendita con una serie di punti chiave. Bene, quando finalmente divieni un buon soldatino ti lasciano a casa. Ovviamente non per tutti la musica è così. Qualche amico/amica di supervisors, storemanager, e compagnia bella, entrano con colloqui all' acqua di rose ed in men che non si dica diventano così ' indispensabili ' da ottenere ruoli e contratti ad hoc. Un ' azienda poco seria, che crea tanto scontento tra il personale. Fateci caso, cercano personale molto spesso proprio perché alla fine del contratto è raro che tengano.
Manager (Current Employee) – Beverly Hills, CA – 24 March 2017
Long story short... I thought this was going to be my dream job. Nearly 3 years later it was one of the most traumatic retail experiences of my life.
What they say is true, management has a lot of turn over so when one likes you .... they are soon gone ... only for another person to come in and play politician. I had the combination of worst most unprofessional managers I've ever worked with in my 10 years of retail management.
A lot of turnover in this company all across the nations and the highest in in the Americas. I know this because I was a manager.
Company culture is poor. Brand is nice - outerwear is fantastic of course. Benefits are pretty good - not the best I've had but top 3.
I would not gamble your future here if you're looking for advancement or a career.
This place broke my heart.
Nice discount, benefits, uniform provided
No peircings tattoos or fun hair, everyone has to have the same look, gossip, politics, discrimination