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Build-A-Bear Workshop
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84 reviews

Build-A-Bear Workshop Employer Reviews

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Terrific work atmosphere where employees are appreciated
Associate Manager (Former Employee), Lawrenceville, NJJuly 11, 2013
Fun and exciting daily work
Learned about delivering excellent guest service
Management is well trained and attentive
Diverse, caring and pleasant co-workers
Most enjoyable part of the job was feeling you made a difference, even if it was something small
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Loved interacting with the children
Associate Manager/ Key Holder (Former Employee), Waterford, CTJuly 9, 2013
I absolutely loved working and interacting with the children and guests that came into our store. Every child was excited as soon as they walked in and made it exciting for me to be able to help them make a new best friend! My co-workers were great. Everyone was extremely nice and I was able to coach them and help them in anyways they needed it and – more... they accepted it greatly. The most enjoyable part was definitely seeing every guest leave our store happy and having had a great experience. I loved seeing the smiles on the children faces when they left loving their new furry friend. – less
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Poor management, but fun environment.
Seasonal Sales Associate (Former Employee), Sacramento, CAJuly 3, 2013
Pros: discount on merchandise
I loved working here, however I didn't feel comfortable with the management. They didn't make you feel welcome, judged you off of the littlest things, and didn't give you a chance to better yourself.
I had cashier duties, hosted parties for all ages, stuffed bears to customers personal preferences, kept store clean and childproof.
My coworkers were – more... very friendly. The hardest part of the job for me was trying to keep management happy with me. Usually that isn't something very difficult for me to do, but if it wasn't done to their highest expectation it was being done wrong. And after being told it was being done wrong, they didn't really give you a chance to show them that you are capable of having it done right. The most enjoyable part of this job for me was seeing the joy on everyones faces once their bears were finished. – less
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Excellent Company
Associate Manager (Former Employee), Columbia, SCJune 28, 2013
I can't say enough about Build-A-Bear Workshop. It is a company that truly cares about it's employees. I worked with some amazing managers/sales associates during my time there. Every day is something new, some days you're cracking up because of what a three year old is telling you and some days you get weepy making a bear for a child whose father is – more... leaving for a deployment. Working for Build-A-Bear was the ultimate training for any customer service job. – less
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Bear-rific Company
Master Bear Builder (Former Employee), San Antonio, TXJune 1, 2013
Pros: top companies to work for, great atmosphere, loving managers, fun associates, second family
Cons: pay and advancement is tough with everyone stay for years on end
I personally love the company and everything that I’ve learned. A typical day is far from typical. The good thing about this job is that you NEVER know what’s going to come through the door. If you love kids, and being a day maker, then this is most definitely the job for you. When they say “anyone from 3-103,” they really are not kidding. We aren’t – more... just making bears, like everyone thinks. Your making someone’s life change, its hard to see a lot of the ill children, or every some adults that come through the doors. But despite who, or what they’ve been through , our job is to make them feel normal, and as if its just yo9u and them in the store. At that moment in time, no one else is there. Its all about the experience you give to your customer to make them feel that the trip was worth it. Treating everyone as if they’re your family member who hasn’t visited in for ever. A day at BABW may vary, but mine mainly revolve around visuals, which is all visuals for the store, inside the mall and outside, and merchandising things to make sure things sell out properly. Keeping the stockroom organized and easy to get to. Processing and receiving all merchandise when shipment comes. And over all basically being like a back-up manager, running the floor, tending to guest, and being one of the 3 main cashiers during busy holiday times. This job truly is like a second family. Only one and everyone that works for this company stays for years. it’s a vary hard job to leave, being that its only part time is a bit of a down fall and the pay. But my experience and 5 years well spent there, I wouldn’t change it for the world. You make life long friends at this company, whether its with associates, or customers. The hardest part of this job for me was breaking out of my shy shell and do group speaking, but truly the hardest thing for me was saying good bye when I quit. The most enjoyable part was just every day to day event. Not knowing what fun and excited life you were going to meet and possibly touch. Helping with tons of charity events and seeing all the kids smile, when I should up in our mascot uniform. TRULY A JOB THAT EVERYONE MUST ASPIRE TO BE LIKE – less
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Busy and Overall A Good Place
Bear Builder (Former Employee), Holyoke, MAMay 25, 2013
Pros: employee food discount at select restauants
Cons: short breaks
Management is iffy, but the work is simple and easy for ok pay.
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Excellent working staff
Assistant Manager/Sales Associate (Former Employee), Ontario, CAMay 20, 2013
-work would be fun especially when it would be busy
-how to further my retail information to cater to younger kids
-management was very demanding but fun
-co-workers were very fun to be with,always made time fly by
-hardest part of the job was stuffing the bears
-the most enjoyable part of the day was when we had parties there
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Variable fast pace, work with puplic and children, good staff
Associate Manager (Former Employee), Lithonia, GeorgiaMay 14, 2013
Pros: working with children, variable pace, great staff
Cons: balancing coworkers and customers
A typical day at work on a Saturday is a constant flow of traffic, parties, children and their parents and customer service. I learned many things at Build-A-Bear Workshop; such as how to make schedules, handling POS issues in a timely and correct manner, how to open and close the store, opening and closing procedures, register and money management, – more... returns, hands on and personalized customer service for each individual customer, monthly tasks, forecasting, stocking methods, repairs, and floor and team leadership skills. My coworkers were excellent in this particular work environment. They were very experienced, knowledgeable, hands on, good with children, fast working, friendly, and responsive. I had excellent coworkers in this environment. The hardest part of my job was keeping up with the heavy flow of demand from my customers, and balancing control of my team and the floor during the chaos of busier days. The most enjoyable part of this job was definitely the high levels of customer and employee interactions. I love working with the general public, but I excel with animals and children, and with this job, I was able to work with children throughout my shift. – less
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I would recommend.
Sales Associate (Former Employee), St. Louis, MOMay 12, 2013
It was okay. Co-workers were friendly. Breaks seemed short. Had a lot of parties and everything.
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A fun and uplifting place to work!
Sales Associate (Current Employee), Providence, RIApril 23, 2013
Pros: fun, friendly and creative staff
Cons: very strict sales expectations
*Enhance customer satisfaction and experience to maintain customer loyalty
*Provide step by step guidance to customers in order to satisfy the customer needs
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A FUN ENVIRONMENT
Guest Services Representative (Former Employee), Schaumburg, ILApril 19, 2013
A typical day at work was a Joy! The management of the workshop inspired me to be as warm,friendly with the customers,as I've ever been. My co-workers seemed 'hand-picked'.. to join me in the Fun experience. The hardest part of the job was the salary.
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Awesome place to work! I loved working with the children and families that came in.
Bear Builder (Former Employee), Springfield, ILApril 12, 2013
I would love to continue to work part-time at a place like Build-A-Bear. Very fun and creative job!
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Great place to work at!
Sales Associate (Former Employee), mcallen, txApril 11, 2013
Staff was very friendly. No drama. Great place to work at if you love working with kids!
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Excellent
Sales Associate (Current Employee), Flower Mound, TXApril 9, 2013
Pros: kids, fun environment, 15 or 30 min breaks, great management, not stressful, dream job
Cons: none to be honest
We greet guests and tell them how the bear building process works, then proceed to take them through it. I personally like to make sure each guest is happy and has fun at the workshop. I try making a personal connection with each child or adult by finding a common interest or compliment them about what bear they have chosen.

Stuffing bears, Greeting, – more... Stocking, Up at Register, Cleaning the store, Register are some of the jobs we do at the workshop.
I love it :) – less
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I dont recommend this job
Retail Associate (Former Employee), Orlando, FLMarch 30, 2013
Retail work is usually rough and this place didn't even pay very well for all they wanted out of their employees.
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great company to work for
Assistant Store Manager (Former Employee), Camp Hill, PAMarch 29, 2013
loved working for a company that truly appreciates their employees.
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Very Fun and a great second job
Assistant Manager (Current Employee), Baton Rouge, LAMarch 20, 2013
Pros: fun, great relationships with coworkers
Cons: pay sucks
There is no typical day at work. You get to meet all kinds of people with all kinds of stories. This definietly a high energy place to work. A lot of fun!
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Fun job but very stressful at times
Assistant Manager and Part-time associate (Former Employee), Coralville, IAMarch 20, 2013
Working at BABW was fun and stressful all at the same time. You got to be around kids and even adults on their birthdays and help them celebrate. You got to encourage kids to be as loud as they wanted to in the store. You also go to encourage those same loud kids to be creative and show their imaginations. Stress was when the line for the stuffer was – more... LONG. When you had a party taking longer than normal and another two parties that were going to start. The day before Valentine's was my favorite day...teasing the men who waited until the last minute to buy their girl a bear. :) – less
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Learning and Growing
Merchandising Coordinator (Current Employee), JohannesburgMarch 11, 2013
Pros: international company
Cons: company growing
I was employeed as the Merchandising Coordinator and then given the task of running the warehouse. I self taught myself how to manage certain aspects of the position which i feel very confirdent about, as it was the first time in Retail.

I have great co-workers who all pull together when deadlines need to be meet.
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Fun and energetic workplace!
Associate Manager (Current Employee), Canton, OHMarch 4, 2013
Pros: great atmosphere, working with kids and adults, awesome benifits
A place where you get to make guests' days by helping them make their perfect animal. Great co-workers who are enthusiastic and fun to be around, and who are willing to help out each other. You learn a lot about team work and how to work with guests to make their experience an awesome one.

About Build-A-Bear Workshop

You Are Not Born a Bear, You Become One Build-A-Bear Workshop® brings the teddy bear to life, by bringing love, hugs, and – Read more

Build-A-Bear Workshop Photos