Pros: free pizza/snacks/cake (from parties), lots of culture (60% of guests are tourists), guest friendly environment
Cons: managers decide when you break each day, favoritism is sometimes a deciding factor with hours, breaks, promotion etc.
A typical day includes working different stations such as the stuffing machine, dress me area, the register once your are register trained, or name me ( where you make the birth certificates). What I love about build a bear is the quality guest service initiative. It is our job, to greet every single guest, ask them if they know the process, have they – more... been here before and to help them along the way. I truly love coming into work every day, putting smiles on kids faces (adults too) and even singing happy birthday. Oh, and the best part is, the 5th Ave flagship location throws birthday parties, and I enjoy being paid to party with the kids and make them feel special on their special day.
The hardest part of the job, is that sometimes the store can get messy, guests will allow their children to tear up the store, and you have to find a way to minimize the mess without making them feel uncomfortable. As far as co-workers, you never know what your going to get. The ones that truly love their job make it pleasant, the ones that don't, give you attitude, are fairly unprofessional and make it a drag especially if its a slow day. Management is great, they do actually care and are willing to work with you, with the exception of the one bad apple of the bunch who is on a power trip, and treats certain individuals poorly, talks down to them, and is very petty..
either way I love my job, and it also works with my school schedule. So if your bright, bubbly and a people person, come on in and apply, they are always accepting applications. – less