Key Holder/Store Supervisor
Buck or Two - Guelph, ON

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Availability : Days, evenings and weekends

Job Title : Key Holder /Store Supervisor

Education : High School

Location : 20 Woodlawn rd E

Category : Retail Job Type Part-time leading to Full time (up to 25 hours)

Job Description:
Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Buck or Two standards.

Job Responsibilities:
Performs supervisory and administrative duties

  • Responsible for opening and closing store and related procedures.
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits.
  • Authorizes register functions including post voids, returns and associate discounts.
  • Assists in supervising and coaching all associates.
  • Reviews all corporate communications and reacts accordingly.
  • Performs Asst manager on duty (MOD) responsibilities as required.

Delivers exceptional customer service through personal contact with customers

  • Interacts with and assists customers in accordance with corporate Customer Service program.
  • Answers the telephone and rings on registers as needed.
  • Processes balloon orders as needed.

Assists in receiving and stocking procedures

  • Ensures accurate receiving.
  • Unloads merchandise from trucks as needed.
  • Checks in shipment as needed.
  • Stages merchandise for the sales floor.
  • Top and down stocks merchandise as needed.

Assists in merchandising procedures

  • Responsible for maintaining assigned sections in store as determined by the General Manager.
  • Sets and maintain merchandise presentation planner (MPP).
  • Sets and maintain plan-o-grams.
  • Flexes and fills seasonal aisles.
  • Sets and maintains ad in-stock.

Assists in ensuring data integrity

  • Responsible for seasonal packaway.
  • Informs General Manager of any inventory discrepancies.

Performs other duties as needed
Develops for advancement to next career path position.

Job Requirements:
Knowledge, Skill and Ability

  • Excellent verbal and written communication skills
  • Good planning and organizational skills
  • Ability to motivate staff
  • Ability to multi-task
  • Personal leadership skills
  • Creative thinking
  • Ability to maintain composure under pressure

Physical Requirements

  • Lift, push, pull 25 lbs
  • Frequent kneeling, bending and stooping
  • Climb ladders

Minimum qualifications

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 2-3 years of management experience