Pros: Always have help when necessary
Cons: Can be tedious at times
I have enjoyed my time working here, meeting new people and understanding a different type of workplace. BT are a fantastic company and really help with becoming the best that you can be. I am flourishing in the role and really am taking those extra steps to become the best that i can be. I unfortunately am not comfortable in this role and would like to look elsewhere for a job. Regardless, i do not have a bad word to say about this company, the management and my co-workers are simply amazing, but i want to be faced with a new challenge. The most enjoyable part of the job is conversing with colleagues around the calls we take and seeing what we can do better next time. There was always room for improvement and i loved the challenges i was faced with. The hardest part of the job was that it was mentally draining. I personally love this but it can sometimes get on top of you. Taking the calls were easy, but sometimes you have to sell things to angry customer who ultimately use profanity towards you and it can be draining. To sum up though i really do love this company and i will be sad to leave.