Stock Worker (Former Employee) – Niagara-on-the-Lake, ON – 3 July 2017
The other employees that worked there were great and really nice, but sometimes I'd have to work alone on a 2-3 person shift.
I worked from 10am-6pm, Monday-Friday, Sometimes would do overtime which I didn't mind because I was being paid. I worked with 2 other stock persons, and one of the associates requested Fridays off, or to come in late on Fridays for personal reasons, which wasn't too good because Fridays are basically clean up day and hardest day of the week.So it was a bit overwhelming on most days. Lame, but I had to deal with it. (Also I was in solo on Fridays until other guy game in late every week)
Management and staff are very nice and helpful, if you communicate well, you'll be fine. Everyone was basically just friends at work, but also got serious when the time was needed.
Overall, great job.
Experience, friendly staff
# of people for shifts were random, small break space
Sales Associate and Cashier (Current Employee) – London, ON – 7 March 2017
Browns Shoes I a great company to work for who highly respects their employees and treat one another like family.
It is a high paced working environment and we strive to facilitate sales, manage daily, monthly and seasonal quotas.
The hardest part of the job is during peak hours, especially weekends, when you're challenged with numerous customers at the same time while assuring each customer is properly being taken care of and feels of importance while in your care.
I've learned how to effectively communicate with customers and have mastered my sales approaches, almost always up-scaling my sales. This job has developed my confidence communicating with customers and has taught me how to effectively assure customer satisfaction.
Customer Service Representative (Current Employee) – Toronto, ON – 6 March 2017
In the beginning the job can be seem fun and surrounded by friendly competition among your co-workers. However, after working there for a year and a change of management, the store has become dull and repetitive. The change in management at some stores can be very demotivating.
Futuristic company.Good events in all sessions and very comfortable to the interior,Highly skilled staff for heavy work, and an excellent and dynamic group of supervisors. Flexible schedules for employee comfort....thx
Cashier (Current Employee) – Toronto, ON – 5 October 2016
Had an amazing manager for 2 years and then he got promoted and we got a whole new management team. The new manager did not take the time to get to know his staff. Instead he just treated us like numbers. Only thing keeping a lot of people at the location from quitting is the fact that we have a close relationship with our coworkers outside of the store. I have learned amazing customer service (from the old manager) I have also learned how to stand on my feet for 12 hour shifts The most enjoyable part of the job is the discounts. However, the pay could be a lot better. If you are sales you get commission and a base pay, however, if you are cash you only get a base pay. One would expect that a cashier would maybe get a bit more per hour than a sales person, however, this is not the case with this company. Cashiers get paid the same amount as the sales people and they do not get commission. -- When asking upper management about a raise opportunity, immediately shut down and told to get a raise you have to be exceptional at your job. Bottom line is if upper management likes you, you get a raise every year, if not then maybe you get one every other year.
Sales Associate and Key Holder (Former Employee) – Calgary, AB – 17 September 2016
I loved all of my coworkers although we did have a lot of turnarounds with the company (new management, new team) I loved building the customer client profile. Had customers whom would love to come back to me. I learned about commission based work, and I got to grow with the company itself.
Sales Associate (Current Employee) – Vancouver, BC – 5 September 2016
An average shift consists of greeting customers and providing quality fashion advice. I really grew as a person while working at Browns; I used to be really shy and kept to myself. Brown's being a customer service based job (like many other jobs) helped me come out of my shell and I still continue to have a pleasant time working there. I'd say the most enjoyable part is having customers leave with a big smile on their face; this alone lets me know I've done my job correctly.
Sales Associate (Former Employee) – Vaughan, ON – 4 April 2016
Typical work day involved helping customers on a one to one basis and providing constructive feedback as well as valuable knowledge of the product. Also performed typical cash duties as well as general store maintenance. I learned how to work as part of a team, as well as deal with high pressure situations. These skills are very valuable when working with a team on a collaborative project with a tight deadline. Management was helpful and organized. Co-workers were competitive but friendly. The hardest part of the job was dealing with multiple customers at a time, but over time I became comfortable with this and became very skilled at handling these types of seemingly overwhelming situations. The most enjoyable part of the job was truly satisfied with the service I provided and came back time and time again for my service.
Commission based environment
Long hours and physical work(Ladder climbing, stock shifting)
Store representative (Current Employee) – Saint-Laurent, QC – 17 February 2016
I have been working for Browns for about ten years now. Working for this great company I have been given much experience with customers, computers and many responsibilities as well.
I was given for many years the responsibility to open and close the office on many occasions. Working closely with all browns stores in aiding them with customer orders. Preparation for our seasonal sales and Inventory. Sending out supplies and binders to each store with specific details on how to proceed with sale and inventory. Organizing orders and verifying store and warehouse inventory.
I have gained much experience with working at Browns
Good environment when it comes to communicating with customers
SALES ASSOCIATE/STOCK (Current Employee) – Markham, ON – 23 December 2015
- A typical day at Browns Shoes is to meet you're daily goals. To provide customer service to customers in a professional matter. Help maintain the store while working as team. - Working at Browns Shoes I learned how to manage time, have patience, improved my communication skills, etc. - Management is very understanding and reasonable. - Co-workers are all friendly and respectful. - Hardest part of the job is when there is low traffic. - Most enjoyable part of the job is communicating with different customers and having conversations with them.
stock (Current Employee) – Calgary, AB – 17 December 2015
Work is work, you go in, open boxes and shift in new inventory or spend the day cleaning and fixing mistakes found through out the stock room. Support staff where possible with stock or suggestions when required. Hours vary from 3 hours to 9-10 depending on how much needs to be done in a particular day. Ups and downs as normal in a retail setting, but overall job is fine and the people are pleasant, just not enough work these days to live off of so more is required for myself personally. I would recommend working for Browns, but more in sales than stock if asked.
Was able to work and do film together for a time.
Not enough work anymore since opening 3 extra stores in the city