Poor Management -- Employees Treated like numbers
Cashier (Current Employee) – Toronto, ON – 5 October 2016
Had an amazing manager for 2 years and then he got promoted and we got a whole new management team. The new manager did not take the time to get to know his staff. Instead he just treated us like numbers. Only thing keeping a lot of people at the location from quitting is the fact that we have a close relationship with our coworkers outside of the store.
I have learned amazing customer service (from the old manager)
I have also learned how to stand on my feet for 12 hour shifts
The most enjoyable part of the job is the discounts. However, the pay could be a lot better. If you are sales you get commission and a base pay, however, if you are cash you only get a base pay. One would expect that a cashier would maybe get a bit more per hour than a sales person, however, this is not the case with this company. Cashiers get paid the same amount as the sales people and they do not get commission. -- When asking upper management about a raise opportunity, immediately shut down and told to get a raise you have to be exceptional at your job. Bottom line is if upper management likes you, you get a raise every year, if not then maybe you get one every other year.