Accounting Associate (Current Employee), Scottsdale, AZ – June 27, 2014
In a typical day I will process weekly or monthly client billing invoices. I have learned some basic accounting skills and have become very knowledgeable about the relocation indusrty in the nearly 4 years I have been with Prudential/Brookfield. Management is friendly but I feel lack leadership and the basic knowledge about the bottom level aspects – more... of the organization such as the initiation process. Co-workers seem to be very focused on work yet morale is low. I do not consider my job difficult at all and would love to find something more challenging and rewarding. The best part of my job is the schedule flexability I have. – less
Relocation Counselor (Former Employee), Scottsdale, AZ – May 29, 2014
Helped Government employees transfer to a new location for their new job. I helped them list and sell their homes and also buy another home in the new location. I also answered any questions or concerns they had regarding their relocation.
Relocation Associate (Former Employee), Scottsdale, AZ – June 16, 2013
A typical day at Brookfield I would get there at 6:45 am and priorities my emails. I would then go into our operating system and look for any new files that would need to be assigned to the ARC's on the team. After assigning the files I would make the files and make first contact with the Transferee's, I would verify all contact information and stop – more... the clocks. We had 24 hours to make the first contact on ever new file. I would schedule the appointments and calendar the initiation calls for the counselors. I would then assist one of our main clients to submit the correct paper work for new initiations. This would take a good portion of my day. I was responsible for getting the Travel Orders to the AO's this was time sensitive task,I would have to get them back signed before the transferee would incure any costs. That may have been the hardest part of my job. It was between that and being responsible for answering the must answer line. The must answer line was the line that would ring when a transferee would get a counselors voice mail and did not want to leave a message. I would have to make sure that I took care of whatever the transferee concerns were. Most enjoyable part of the job was I was good at doing it my job which made it easy to beat dead lines. I enjoyed being able to get things done before anyone would ask me if I had a chance to do whatever it was. – less
Inventory Specialist/Accounts Payable Processor (Former Employee), Fort Washington, Pa. – August 23, 2012
I started at 7:30AM and finished at 4:00Pm. The 1st task each day was to receive emails from offices across the US with payment request for transferees that were moving. I would prepare mortgage pay off statements if they were selling their homes, and send to AP to make wire transfers or checks, I would process payments request for mortgage payments – more... if home was not sold, and pay HOA dues, and tax payments as needed. 2nd I would go to inventory spreadsheets I prepared by due dates for payments that needed to be paid monthly, or quarterly. I would make payments for these relocations transferees until property was sold. I would interact with vendors to resolve payment differences. I also would interact with co-workers on my team about problems with payments. I had to send monthly reports to my manger. The hardest part of my job was tracking checks that were not received and cashed monthly and having to stop payment and send replacement checks after I made sure all information I received was correct. The most enjoyable thing was I got to learn different aspects about the relocation business. The reason I left is because Brookfield is closing the Ft Washington Pa office and sending our work to new office in Scottsdale, Az. – less