Working for a software vendor to the financial industry. Responsibilities include identifying and developing initiatives to ensure continued enhancement of products.
Working with internal and external clients to design, develop, test, and implement financial software. Extensive testing is required to ensure that development items (both bug fixes and enhancements) meet client requirements.
Conduct of many internal and external information sessions, focus groups, demo’s and general client meetings.
Managing internal and external client expectations relating to software releases and issue resolutions.
Ensure industry standards are met and maintained. Use of Progress to run queries on the database and to read programs to identify existing behaviour and amendments needed as required.