Network Analyst 2
Britec Computer System - Edmonton, AB

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Job summary:

Working directly with our clients, Britec’s Network Analyst II develops, maintains, modifies and troubleshoots customer requirements in their technical environment. Under project-level direction from the Service Line Manager and the District Manager, the Network Analyst II will take initiative and ownership of projects by providing technical direction in the deployment and maintenance of networked systems.

Summary of essential job functions:

Plan, install, upgrade, troubleshoot and maintain operating systems and applications in support of business requirements
Conduct performance monitoring and tuning, capacity planning, space management, quality assurance and disaster recovery planning to ensure the systems are secure and reliable
Develop and maintain supporting utilities and applications to improve the effectiveness and efficiency of systems
Assist with the design of network and system plans, including implementation and maintenance
Act as the Network Administrator, including use and maintenance of Microsoft Windows, Citrix, WAN/LAN infrastructure, Internet access, e-mail, security, data integrity and virus protection maintenance
Install new software releases, system upgrades, evaluate and install patches and resolve software related problems
Provides technical support (hardware and software) and troubleshooting for clients and accounts
Provide recommendations on equipment, products and programs to be offered to, or purchased for, clients
Prepare requisitions for computer hardware/software purchases
Perform system backups and recovery
Maintains data files and monitors system configuration to ensure data integrity
Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN, recommend and schedule repairs
Provide end-user support for all LAN- based applications
Installs and configures workstations, if required
May provide individual or group training for client on networking systems
Provide updates and reports project and client status
Accurately estimate time required for, and record time spent on, support and project work
Qualifications Required:

Undergraduate degree in Computer Science or Computer Engineering combined with three to five years of related experience
Expert knowledge of: MS Networking , Microsoft Base Server Platforms
Experience with: Heterogeneous environments (Microsoft, Unix/Linux, MacOSX), Citrix/Terminal Server, Microsoft Back Office Servers (Exchange, SQL, IIS), Back-up hardware/software, Internet Security (VPN, firewalls, anti-virus)
Require MCSE and other credentials such as CCA, LPI or CCNA and at least 3 years of progressive experience with networks
This position is subject to call outs as it supports a critical 24/7 infrastructure
Own vehicle, Drivers License and a clean driving record
Candidates offered a position may be required to obtain a criminal record check, verifying a clear record before employment can be obtained. A driver’s abstract may also be required

Abilities & Skills Required for Success:

Ability to work in an environment which is subject to high-stress urgent work situations
Ability to actively listen, and skilled in expressing ideas and presenting them in user-friendly language
Must be able to speak, read, and write at a level suitable for communicating with senior client contacts
Ability to be flexible, adapt to and foster positive change
Good analytical, organizational and problem solving skills
Ability to understand assigned tasks, clarifying if necessary, and take accountability for delivering timely results
Ability to rapidly learn new technologies
To Apply:

To join the Britec team, visit