Front desk agent (NOC: 6435)
Brewster Inc. DBA Brewster Hospitality - Banff, AB

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Date Posted: August 22, 2013

Terms of Employment: Permanent, Full Time, Shift, Overtime, Evening

Salary: $13.00 to $14.00 Hourly, 30.00 Hours per week, Dental Benefits, Medical Benefits and 4% Vacation Remuneration (of gross salary)

Anticipated Start Date (at the latest in 3 months): As soon as possible

Location: Banff,Alberta ( 2 vacancies )

Skill Requirements:

Education: Completion of high school

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: No experience

Languages: Speak English, Read English, Write English

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser

Work Setting: Hotel

Type of Bookkeeping and Accounting: Basic record keeping, Cashiering

Job Duties: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning,

Work Location Information: Staff accommodation provided

Security and Safety: Credit check

Transportation/Travel Information: Public transportation is available

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other: Brewster Inc.DBA Brewster Hospitality o/a Banff Intl’ Hotel-333 Banff Ave,Banff,Alberta,T1L1B1 & Brewster Inc.

DBA Brewster Hospitality o/a Mount Royal Hotel-138 Banff Ave Banff,Alberta,T1L1A7

Employer: Brewster Inc dba Brewster Hospitality


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