Regular Full-Time Patient Safety Coordinator
Brant Community Healthcare System - Brantford, ON

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Brant Community Healthcare System

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The Patient Safety Coordinator works in collaboration with all stakeholders: staff, physicians, students, volunteers, and patients to ensure risk identification and mitigation to advance patient safety, continuous quality improvement, and positive patient outcomes. The Patient Safety Coordinator reports to the Value Stream Leader, Patient Experience & Quality Outcomes.

The Patient Safety Coordinator participates in problem assessment, solution recommendation, implementation and follow -up on corrective actions to improve the quality of patient-related and non-patient related services within the Hospital..

Serves as the point of contact for patient safety policies and activities and is a key resource in building, implementing, and sustaining patient safety processes and promoting a culture of safety throughout the BCHS.


  • Co-ordinates, consults, and provides leadership in the hospital-wide efforts directed at the elimination of detected risks and the identification/prevention of potential risks
  • Facilitates the investigation, analysis, and disposition of serious and sentinel clinical events
  • Monitors the progress and implementation of high-priority Required Organizational Practices
  • Provides consultation and guidance to the hospital teams and committees in the formulation and initiation of safety plans, and risk reduction/prevention strategies
  • Review and monitor BCHS Patient Safety policies for adherence to and compliance with regulatory agency and accreditation standards requirements
  • Develops, implements and maintains a patient safety/risk management educational program. Develops and presents specialized in-services to Hospital staff, medical staff and all others deemed necessary to enhance awareness and disseminate information on patient safety, risk related and regulatory issues
  • Coordinates and ensures the investigation, review and disposition of reported events and quality review/root cause analysis processes, providing recommendations for future prevention strategies and facilitating implementation of all identified interventions
  • Provides support on quality and patient safety processes to assist section leadership and organizational committees with information to improve quality
  • Comply with all BCHS Risk Management, Patient Safety and Occupational Health & Safety programs, policies and processes to eliminate or minimize unsafe acts or conditions, including identification & reporting of near miss and actual events


  • A regulated healthcare professional with a Certificate of Competence from the respective College
  • A university degree in a clinical healthcare discipline, in conjunction with 3-5 years clinical acute care experience
  • Demonstrated knowledge of risk management, patient safety practices and quality management practices including risk assessment, continuous quality improvement principles and practices, performance metrics/measurement, statistical analysis/interpretation
  • Knowledge of Patient Safety principles (including root cause analysis and prospective analytical tools), performance improvement principles, statistical processes, including trend and comparative analysis
  • Experience or familiarity with the CCHSA Accreditation and Required Organizational Practices for Patient Safety
  • Demonstrated ability to establish and maintain effective working relationships with a wide variety of staff at all levels while dealing with complex and controversial issues. Adaptability with high tolerance for ambiguous work situations, including the ability to negotiate and resolve conflict and mediate
  • Formal certification or a willingness to obtain certification in patient safety, risk management
  • Excellent interpersonal, diplomacy, communication (written and verbal), critical thinking, attention to detail and problem solving skills
  • Working knowledge of current legislation in health care (Public Hospitals Act, Mental Health Act, Quality of Care Information Protection Act, PIPEDA and the Coroners' Act) preferred
  • Computer Skills: proficiency in Microsoft Office Suites (including Excel) and other appropriate computer programs. Experience with RL Solutions Risk Monitor Pro an asset
  • Must be able to translate policies, theories and strategies regarding patient safety into action


Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

Brant Community Healthcare System is an equal opportunity employer. In order to ensure equal opportunities during the recruitment and selection process, Brant Community Healthcare System provides accommodations for applicants with disabilities upon request.

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About this company
The Brantford General Hospital, a 265 bed, acute care facility, is located in the City of Brantford and boasts stable, state-of-the-art...