Store Manager - Lindt Chocolate
Brand Momentum - Pointe-Claire, QC

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Location: Pointe-Claire, Quebec

We are looking for enterprising and keens individuals to fill the role of a Manager at our Retail Outlet Boutique located in Pointe-Claire, Quebec. Ideal candidates must possess strong communication skills and a passion for sales and merchandising.

Principle Accountabilities:
· Management of the daily operations of Lindt Retail Outlet Boutique
· Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
· Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
· Recruitment, interviewing and hiring of Retail Sales Associates
· Supervision of store employees to maximize customer service, sales and profit
· Training of sales techniques and product knowledge
· Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
· Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
· Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
· On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
· Maintain store merchandising presentation to company standards
· Maintain high standards for cleanliness and food/product safety
· Possible cash handling, inventory ordering and related retail administrative duties

Skills and Knowledge Requirements:
· Excellent customer service skills
· Good time management habits
· Strong oral and written communication abilities (both French and English)

Education:
Post secondary

Experience:
· Manager: 2-5 years of retail management experience
· Asst Manager: 1-2 years of experience in a retail management role preferred
· Previous experience in a merchandising or presentation capacity

Additional Criteria:
· A history of going above and beyond to provide exceptional customer service
· A talent for sales and selling
· A passion for chocolate!

Benefits of working at Lindt Canada:
· Mandatory chocolate sampling (!)
· Ability to be part of our growing retail chain and hone your leadership skills
· A great benefits package

We thank all those who apply, however, only selected candidates will be contacted.


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