Referral and Assessment Worker, Script
Boys and Girls Clubs of Calgary 5 reviews - Calgary, AB

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1 FT, 40 hours/week
Opportunity # SC-IN-01/2013

Make a difference in the life of a child

Come join an energetic and fun team that is committed to providing deserving children and youth with hope for the future. The Boys and Girls Clubs of Calgary provide a supportive environment in which to share your experience, develop your skills, and take on new challenges.

If you are passionate about making a difference in the lives of children, youth and families the Boys and Girls Clubs of Calgary is the place for you!

Script is a youth-centered program that engages and supports youth in their stories as they journey towards adulthood and healthy, positive futures. This program is designed to support youth who are experiencing issues of homelessness or involved with street life, ages 12-24. Reporting to Program Coordinator of Script, the Referral and Assessment Worker is responsible for answering and responding to all calls, texts, and emails from the 828-HOPE line. The Assessment and Referral Worker must work within a variant of community settings and systems to ensure they are engaging youth as well as connecting them to the correct supports. Responsibilities include but are not limited to:

  • Advocates for youth and their natural supports to promote increased functioning and successful transition to adulthood
  • Build rapport and trust with youth that contact 828-HOPE and be available to meet youth face-to-face within 48 hours
  • Provide basic support and facilitate referral for youth
  • Address and remove barriers for youth seeking basic needs support
  • Complete necessary assessments including needs and acuity to determine least intrusive supports available for youth
  • Engage youth through a relationship and strength-based approach that address root causes of vulnerability
  • Provide interim case management to youth who require longer term support
  • Provide assessment, coaching, system navigation, referral, and advocacy
  • Initiate, support, and lead the intake and assessment of youth and families
  • Connect youth and families to both internal and external supports and resources
  • Encourage and utilize strategies and supports for youth that reflect a strength-based, client-centered, solution-focused approach


  • Diploma or Bachelors degree in a related human services or social services field with three to five years recent related experience, or an equivalent combination of education, training and experience
  • Good understanding of the challenges facing vulnerable youth and families
  • Excellent understanding of available services and systems available to youth and their families within the Calgary community
  • An understanding of the homelessness sector in Calgary, Calgary‚Äôs 10 Year Plan to End Homelessness, and Plan to End Youth Homelessness in Calgary
  • Knowledge of Child and Family Services and the Family Enhancement Act
  • Strong leadership, interpersonal, and communication skills
  • Strong problem solving, organizing, planning, and analytical skills
  • Supportive team player as well as ability to work independently and be self-motivated
  • Registration with applicable professional body, if appropriate
  • Use of a reliable vehicle with $1,000,000 liability insurance
  • Current First Aid and CPR, and clear security clearances
  • Criminal Record Check with vulnerable sector search

We offer the opportunity to be part of a creative and positive work environment, a competitive salary, supports for professional development, opportunity for advancement and the chance to be part of a national organization dedicated to supporting youth to develop skills for life. We are a committed equity employer.

To apply, please submit your cover letter and resume by quoting the above opportunity number for consideration. No phone calls please, only qualified candidates will be contacted.

About this company
5 reviews
Our Mission Our mission is to provide a safe, supportive place where children and youth can experience new opportunities, overcome...