Volunteer and Events Coordinator - Full Time
Boyle Street Community Services - Edmonton, AB

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At Boyle Street Community Services we work to connect people living in poverty with the same things everyone needs: somewhere to live, someone to talk to and something to do. As an inner-city agency, we provide the programs and opportunities that build on the strengths and respect the cultural background of our community members.
Job Description:
The Volunteer and Events Coordinator will be responsible for managing Boyle Street’s volunteer program which will include recruiting and supporting internal and external volunteers but with a primary focus on developing our internal (with our clients) volunteer programming. They will also be responsible for coordinating and implementing community events. This position reports to the Director of Operations.


  • Identify the volunteer opportunities at Boyle Street and write brief job descriptions.
  • Work closely with the Drop-In Co-ordinator to develop volunteer led activities in the drop-in.
  • Committed and has experience in finding effective and creative ways to involve the clients in the planning and delivery of programs.
  • Support and mentor internal volunteers.
  • De-escalate tense inter-personal and group situations.
  • Recruit, place, orientate, supervise, support and evaluate external and internal volunteers at Boyle Street.
  • Provide managers with appropriate training and support to support volunteers in their department.
  • Ensure all volunteer data collection; outcome surveys and reporting are carried out in an efficient and timely manner.
  • Keep up to date with current volunteering best practices.
  • Be the initial point of contact for post- secondary educational institutions providing Boyle Street with practicum work experience students.
  • Lead in planning and execution of volunteer recognition events.
  • Develop and support volunteering opportunities with Faith Communities especially non-Christian faith communities, including facilitating their events at Boyle Street (e.g the annual Eid Dinner).
  • Lead on the organization of the annual Boyle Street events such as Thanksgiving and the annual Roast Beef dinner.
  • Coordinate and organize Boyle Street’s gaming activities.
  • Use the media and networks to promote and advertise Boyle Street as a positive place to volunteer when required.


  • Degree or equivalent. Candidates without a degree but who have post-secondary education and/or relevant and related experience will also be considered.

Required Skills/Qualities/Experience

  • Proven ability to meet targets and deadlines.
  • Excellent communication skills, written and oral.
  • Excellent organizational skills.
  • Experience working with diverse communities and a commitment to fostering diverse workplaces.
  • Relationship-oriented with excellent people skills.
  • Motivated, goal-oriented and creative.
  • Calm, adaptable and solution-oriented.
  • Team oriented with the ability to take initiative.
  • A sense of humour.
  • Able to work in a stressful environment and deal with difficult, sometimes abusive, clients.
  • Experience with training, supervising and motivating volunteers
  • Experience with event planning.
  • At least 2 years’ experience of delivering community based services.
  • Experience of report writing is essential.
  • Knowledge of volunteering good practice is essential.
  • Possess robust mental health and a commitment to self-care.
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable Skills/Qualities/Experience

  • Experience working with non-profits.
  • Experience of working as a volunteer co-coordinator.
  • Experience of networking with a range of partners and stakeholders.
  • Experience of working at all levels across teams and/or departments within an organization.
  • Excellent knowledge and understanding of poverty related issues and trends particularly in


  • Knowledge and experience of Aboriginal culture.

Compensation: $41,000-$48,000 per annum plus benefits

Please email your resume and cover letter .

Application Dead line: By 5pm on May 21, 2014

We thank all applicants for their interest in working with the Boyle Street Community Services. Please note that only candidates short-listed for this position will be contacted.

Boyle Street Community Services values diversity and welcomes applications from Aboriginal, New Canadian, visible minority, disabled and LGBTQ communities.