Pros: Staff is fun to be around
Cons: management, lower than average pay, taking advantage of staff, bad morale, zero positive criticism, shady actions
I worked there as a manager for only a few months, and although I loved the staff that worked there, the management is absolutely atrocious. There were constantly 'funny' things that were going on behind the scenes, like covering up harassment claims, and an event of a staff member making extremely racist comments in front of many customers. The owner of this Boston Pizza picks favorites with staff and treats the rest like they do not exist. Management here has the idea that 'management' means delegating everything, instead of making sure that all customers are well taken care of, meaning helping staff out when they get swamped.