Find companies:
Boston Pizza
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
266 reviews

Boston Pizza Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great people, bad managment
Takeout and Delivery specialist/call girl (Current Employee), Airdrie, ABJuly 24, 2014
Pros: working with good people
Cons: working 3-4 hours overtime on a 9 hour shift because they dont have enough staff
Boston Pizza is a great place to work. It is a fun environment and great people. The two biggest downsides are their pay, and management team. It is nothing short of a laughing stock how that place is run by most the managers there.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Hostess (Former Employee), Edmonton, ABJuly 22, 2014
Pros: co-workers
Great place to work, not very long hours. Met lots of new people and became part of the boston pizza team. I loved being a hostess.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor management
Waitress (Former Employee), Strathmore, ABJuly 22, 2014
Pros: free drinks.
Cons: poor management, bullying, bad pay.
Very poor enviroment there's a few diamond in the roughs but the rest of the staff and management was incredibly poor at their job. I never got to work an entire shift even when scheduled for a closing shift I was still cut early and unable to complete my full shift. The pay was not worth the amount of bullying I received here from the management and – more... staff alike. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good comradely with kitchen
Dishwasher (Former Employee), Cambridge, ONJuly 21, 2014
Pros: 50% meal, free drinks
Cons: unstable hours, rush times
•cleaning hundreds of dishes
•learned great group skills
•management was well organized
•my co-workers were my fellow high school students
•hardest part was the dinner rush where i was required to meet everyone's cutlery and dish needs
•most enjoyable part was the group mentality in the kitchen where we would watch out for each other
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great experience, very few flaws. Room for improvement.
Cook (Former Employee), North Bay, ontarioJuly 15, 2014
Pros: friendly staff, great environment.
Cons: unpredictable hours (often a shift may only last one hour)
A typical day - come in, say hello and get right to work. Greet guests, provide customer service, socialize with customers and report to managers. Working in a restaurant can be fun and easy, but only if everyone is a team member (not always did everyone get along). Hardest part was knowing a customer left unsatisfied. Most enjoyable part was the staff, – more... and customers. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Teach's alot of life lessons, and how to deal with specific people when faced with a bad situtation, but overall not a place for the weak of mind.
Line Cook (Current Employee), Strathmore, ABJuly 11, 2014
Pros: lots of friends to be made.
Cons: low pay, low hours, bad attitude, bad management, understaffed.
Management has no control over the entire staff, there is a lot of negative energy running through both FOH and HOH.
The kitchen is completely understaffed trying to keep everything running smoothly and FOH is trying to stop all the progress every step of the way. The hardest part is putting up with all the yelling coming from the FOH staff towards – more... the HOH, especially in the middle of a rush when tensions are already running high in the kitchen. The most enjoyable part is when you do your job properly and get credit for a hard day's work, however the pay rate is not high enough to be rewarded for all the cons of this job. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it was a fun fast pace place, with great people!
Server (Former Employee), Fort McMurray, ABJune 24, 2014
A typical day was coming to work to see happy faces. Everyone was usually in a great mood and if they were not, i did my best to boost them up. management n co-workers were friends- like family. The hardest part of this job was... I'm really not sure what to say to that, i overcame obstacles very easily. The most enjoyable part of my job was coming – more... to work to see my regulars (as they were happy to see me ), an also to experience the shift with friends/coworkers! – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was basically working with family
Server, Hostess (Former Employee), sherwood park, abJune 20, 2014
They people who worked there were absolutely amazing but when new management took over it just changed to much for me.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
positive environment, great business
Hostess (Former Employee), Hamilton, ONJune 19, 2014
Pros: tip out
fun place to work at the hardest part was memorization. The work hours are great and very organized.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great staff and customers
Restaurant Server (Former Employee), Kitchener, ONJune 18, 2014
I enjoyed working for Boston Pizza. The staff was very kind, friendly and welcoming. The management was always willing to help with anything you needed and they were very understanding.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent workplace environment
Waiter/Bartender (Former Employee), Markham, ONJune 18, 2014
Dealing with customers on a fast pace basis daily. Having to remain focused and determined. I would have to say that this was the most skillful job that I have worked as it took great multi-tasking efforts and commitment. In order to have a successful day, you would need to have a smile on the entire shift and be committed to working hard. The management – more... were always trying to do their best in making all employees feel happy and welcomed every shift. The hardest part of the job I would say would be having to keep up with speed of service while staying on top of which tasks need to be done during busy/game nights. The most enjoyable part of the job was the welcoming atmosphere, and the great co-workers. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A fun, busy place to work.
Server (Former Employee), High Level, ABJune 17, 2014
Pros: discounted food, great tips.
Cons: many rude customers.
Every shift at Boston Pizza taught me that when dealing in the customer service industry, that no matter what happens.... the customer is ALWAYS right! Having served both good, and bad customers really teach you to always give equal service, no matter what reasoning you have to do otherwise. The most enjoyable part of serving was being thanked for my – more... service. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not impressed by untrained managers
scullery tech (Former Employee), Dartmouth, nsJune 16, 2014
Pros: great co-workers
Cons: very few hours
I was the dish washer, it was my job to make sure all the dishes were clean enough to eat with. i learned which dishes needed to be cleaned first as they were more essential to the meal.
got along great with co-workers.
managers did not understand their role as leaders
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My day at Boston Pizza
Cook (Current Employee), Newmarket, ONJune 15, 2014
Pros: 50% of food
Cons: no air conditioning
I prep for lines.
Make pizza doughs
learned new menu items
Co-workers are alright but only high school students.
Dealing with the high school students and making sure they get things done right.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stepping stone
Server (Current Employee), Stony Plain AlbertaJune 12, 2014
Boston Pizza is a great stepping stone, great place to work if your in school because of the flexible schedule.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast-paced, always interesting, constant learning experience
Server (Current Employee), Lower Sackville, NSJune 12, 2014
Pros: staff are fun, guests can become friends, tips
Cons: unreliable hours, no job security or chance for advancement, no benefits
A typical day includes coming to work early and prepared with my own float, extra pens, and a pad of paper. Becoming aware of plans, expectations and information for the shift needed is done before starting, if possible. Each shift then becomes an interesting juggling act of customer service, communication, product knowledge, and teamwork to ensure – more... an excellent customer experience. This is done through greeting guests, receiving their orders, relaying this information clearly, anticipating guests' needs, delivering orders, and through communication with the guest, achieving customer satisfaction and a positive customer experience. Respective cleaning duties should be done throughout the shift and following the last guest helped.
I've learned about many different kinds of customers and how to adapt service to their needs. Anticipating what can help achieve a smooth and happy experience for a guest makes it easier and more enjoyable for everyone. How to be a better team member, better adaptation to unexpected situations, multitasking and organizing are all invaluable skills that I have been able to learn.
Management could use more communication between themselves as well as with the staff.
My co-workers are often the reason I enjoy going to work as they are also my friends. I moved to Nova Scotia last year not really knowing many people and was able to build bonds with many of my co-workers quickly. I enjoy being able to help my friends to have a better day at work or to be there to celebrate when they experience success.
The hardest part of my job is the combined stress of the unreliability of the hours available to me, the lack of job security and the lack of stability.
The most enjoyable part of my job are moments like returning guests remembering my name and requesting me as their server, my coworkers, and being able to meet all kinds of very interesting people who often have the best stories I've ever heard. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place
Dishwasher (Former Employee), Edmonton, ABJune 10, 2014
Cons: long hours
didn't work here that long cause i had to leave for school but it was a great place
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The experience
Server (Former Employee), Medicine Hat, ABJune 5, 2014
Pros: free meals, friendship, fun
Cons: long hours on your feet over 8, underpaid.
Ive had wonderful experiences with working with a franchise.The fast-paced made me motivated, alert and strong in the skills i have to offer.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice Place to Work
Part/ Full Time Employee (Former Employee), Stratford, ONJune 2, 2014
Pros: long hours (good for overtime pay)
Cons: long hours for good workers (i worked the occasional 12 hour shift)
A typical day at work consisted of prepping food, making orders, and cleaning the kitchen. I learned a lot about maintaining a clean workplace and making sure food was made accurately without errors and being aware of allergies. Management was somewhat approachable. Co-workers were friendly but constantly changing except for some senior members. The – more... hardest part of the job was working through the dinner rush (Thursday - Saturday) effectively. The most enjoyable part of the job was tips. While working in the kitchen you don't expect to get tips, but at Boston Pizza (in Stratford at least) tips are shared with the kitchen staff. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fast Paced
Chef (Former Employee), Ottawa ONJune 2, 2014
Pros: free drinks
Cons: not enough hours
I really enjoyed the working environment and management at Boston Pizza, They were, and will always be considered more than just a job to me, they were my family. If it wasn't for me graduating college and having to move I would still be working there.