Keyholder. (Former Employee), Medicine Hat, Alberta – April 2, 2013
Cons: management, rude people.
I used to work for this company a month and a half ago. I quit because of the management, and soon after I left, 5-6 kids followed right behind me, going out and finding new jobs because of the management and the way they treat their employees. I recently went in awhile ago to see the old staff that I used to work with, the manager tried kicking me out while I was shopping for a bathing suit, and kept – more... trying to make sure that nobody would help me. Once someone put me in the change room, I tried my stuff on and heard the district manager in the back saying that myself and two other girls we're the "biggest beotch" and that we we're talking badly about her. When I worked there, paydays would never be done correctly, boathouse would have to do payroll audts in order for them to make sure everyone got paid correctly. But they would only do the payroll audt if someone threatned to bring in labor standards to evaulate the work place. I've seen plenty of kids get written up because the store is slow on a certain day, and they dont make enough sales so they give them a write up. They say that write-up's help build a person, but all they use them for is for 3 write ups and your gone. They gave me a write up because a father of a past employee had called about his daughter not getting paid, I told them that i'd call the head office and find out about it, but head office couldnt do anything until Tuesday. I called the father back and explained it to him, he said okay and asked for head offices number for the Tuesday and asked for the district managers number incase nothing happened on Tuesday. Soon after I got a call while I was on my days off saying that I didn't deal with the sitatution correctly and that I supposed to be given my final notice writeup. I was very upset about this, because Head office deals with payrolls, not full time employees. The reason i got blaimed for this, was because the district manager didn't EVER want to deal with peoples parents. She always expected keyholders or full time people to do it, not her. They always try to get you to buy promotional items to keep their UPT above 2. If it dosent stay above two for the week, you get written up. I would have to say. Another big problem, if your applying for part time be aware you'll probably only get 1-2 shifts a week if your lucky. When i worked at Boathouse, we had 18 part time kids and 5 full time people. Part time kids we're always upset because they would either get 1 shift, some would even get none. Plus working with tons of highschool kids brings on plenty of drama, which makes the enviorment that much worse to work in. Boathouse has been the worst company I've ever worked for. and I'd advise anyone looking for a job to go apply anywhere else but here! This has got to be the worst place, ever! – less
Sales Associate (Current Employee), Saint John, NB – October 6, 2015
Pros: friendly co workers
Cons: not a lot of hours
Working at Boauthouse I have learned great Customer service skills. When you start your day off it should be with a smile and a welcoming appearance. I have also learned how to do wall changes, work the cash and put out new stock. I really enjoy working with all of my co-workers, they are my work family.
Sales associate (Former Employee), Winnipeg, MB – September 30, 2015
Pros: Meeting new people.
Cons: Under paid.
Working at a clothing store was a great job to have as a teenager. However, as a couple years passed it was not a place I wanted to stay at much longer. I learned customer service skills which has been helpful in my current job. The management was always changing in the store so I found it very inconsistent with training. My co-workers were great as we were all around the same age and were great with making the tasks that had to be done a little more fun. The hardest part of the job was dealing with unsatisfied customers that you had not helped previously. The most enjoyable part of the job was making new friends with everyone.
Full-Time Visual Merchandiser (Current Employee), Windsor, ON – July 13, 2015
Create displays daily using the products that are sold in the store that are visually appealing to attract customers and showcase the products in the best possible ways. Do various physical tasks, including both lifting and climbing, in order to merchandise the store. Deal with customers, answer their questions, and help them with their needs. Handle money and work with a computerized till. Do – more... various procedures, including markdowns, transfers and online orders. Moved up within the company over a short period of time, starting off as a Part-Time Sales Associate, then became a Key Holder, and now hold the position of Full-Time Visual Merchandiser. Often entrusted to work alone in the early hours of the morning before the store is open. Continue to build teamwork skills from working with other staff members everyday, especially by working closely with the store manager and the assistant store manager. In charge of both minor tasks that occur daily and major tasks that occur seasonally. Delegate responsibilities to others in order for the store to run smoothly. – less
Assistant Manager (Former Employee), Calgary, AB – July 13, 2015
I would say that my experience in Boathouse helped me to become a better professional and it taught me how to handle different kinds of problems in the store or in the management itself. I gained new ideas and skills that made me confident in my everyday routine at work. I knew how to balance my responsibilities and priorities. It wasn't really an easy job but it was worth it because the people that I'm working with made my experience as the Assistant Manager fun and we all respected each other.
Visual Merchandiser (Current Employee), Mississauga, ON – July 8, 2015
Pros: huge discount
Cons: short hours
everyone there is so friendly, i always have a good time working there for every shift. i learned how to keep things professionally neat and tidy, how to organize clothing down to size, colour, and style. the hardest part is keeping track on what goes where when everything changes around almost bi-weekly. and the enjoyable part is really everything.
I would tend to organize clothes, welcome customers, get shoes from the back for the customers. I learned to fold clothes. The management was horrible. We weren't on the same page and tended to clash among another. Myself and my coworkers agreed about this. The hardest part of the my job was to clean the entire store. The most enjoyable part was working with my coworkers.
My experience working for The Boathouse in Vancouver BC.
Manager (Former Employee), Vancouver, BC – April 30, 2015
Pros: Salary, free sunsets!
Cons: Long hours and irregular hours.
Working at the Boathouse was both fun and very fast-paced. especially in the summer time because of the water views each Boathouse had to offer. Although our staff was mostly seasonal I enjoyed seeing them return summer after summer!
With a 152 employees to motivate, coach and keep happy from day to day, managing could become quite challenging at times. I did however find our management team to be a immense help by being strong and supportive when needed. Working with such a vast of personalities and ages helped me grow in learning patience and often other ways to develop my teaching abilities.
The boathouse was a great stepping-stone into my management career.
Making Sales (Former Employee), crossiron mall – April 29, 2015
Pros: long lunch hours
Cons: not enough work on the schedule for full time people
day to day stocked folded customer service learn how to communicate more with people and management was okay Interacting with other was enjoyable and just talking an helping someone who needs help with sizes or other clothing.
It's a great place to be when your a student, the atmosphere is very relaxed, and the people are fantastic. The only part that was discouraging while working here was the lack of communication between management and staff.
Retail Sales Associate (Current Employee), Mississauga, ON – April 8, 2015
Pros: Good hours, fun environment
A typical work day consists of assisting customers on their needs and inquiries, organizing the sales floor in order to keep a neat presentation of items, as well as managing the cash register and making sure customers had a good shopping good experience.
I solidified and further developed my communication and social skills while working at boathouse, as well as reading customer body language. – more...
The people in management are very responsive and positive. They are unrelentingly helpful and motivate employees to exude their best on the sales floor. They are very good at teaching us the necessities of working at Boathouse. My co-workers are also fun to work with, and communicative, they also make long shifts worth while.
The hardest part of my job is when it gets busy and the store sometimes becomes very crowded and it is hard to clean up after customers and help them at the same time. Although, this is also the most enjoyable part of my job, it is fast paced, and it is rewarding to have the satisfaction of helping customer finding what they need. – less
Sales Associate/Cashier (Former Employee), Medicine Hat, AB – February 24, 2015
Cons: working for free, bad management
I worked at boathouse for two months, i loved my job and everyone i worked with until a new manager came in and told me i was seasonal when i was hired for permanent, so that was not fair at all to me. The district manager totally quit his job because boathouse in medicine hat was just going downhill. I worked around 60 hours total, and the first two weeks i was working there i basically worked for – more... free because the girl who does payroll didnt know i was hired and the disrict manager didnt even know. I worked around 20 hours for free and i am really not happy about it. Boathouse owes me 256$ and all of my pay stubs plus my T4, which ill probably never see. I got paid only 3 times in very little amounts which does NOT add up, everyone else got paid 7 times in the time i was working there for. The manager let me go, and a week later she hires her best friends. SO wrong. Bad company. Bad workplace. DONT WORK FOR BOATHOUSE. – less
Sales Representative (Former Employee), Oakville – January 21, 2015
Pros: met some great friends by working there
Cons: selling cheap unwanted clothing
Boathouse was a well managed, successful company until new management began changing the target consumers from skater/ surfer/ younger relatively priced clothing to cheap older lady style and overpriced hipster clothes. There were too many promos that customers did not care for and did not come in to buy that we were forced to aggressively push on them. Customers used to comes in for a relaxed, chill environment and shopping experience that is no longer being practiced in Boathouse stores due to new policies and unwanted clothing.