Pros: employee discount, merchandising skills
Cons: no overtime, no raises, lack of job security, poor communication, poor wages, no respect for personal needs, unfair and biased treatment of staff, manipulation and intimidation by regional management
My experience at Boathouse was not one in which I could recommend to others. From day one the company was not what they made it out to be on their applications or during the interviews.
I was hired on to manage the store from launch onwards, however, this task was not one in which I was given all the tools necessary to complete my position. I was simply – more... told that being thrown in to it is normal, and don't worry about it. Unfortunately from day one this left the entire store at a disadvantage. We were always playing catch up on tasks that needed to be accomplished because we were never shown how to correctly do them to company standard. When we made attempts to accomplish the tasks ourselves, or creatively came up with ideas to improve productivity we were told it was not allowed and did not follow company standards. This led to countless hours of wasted man power where the job had already been accomplished, but not to the exact way they wanted it, resulting in the job having to be done twice. Things became more complicated when regional management had different opinions on how things should be accomplished and would have us go back and forth redoing jobs depending on which regional manager was visiting the store that week.
This leads to one of the biggest overall issues with Boathouse. The lack of communication and respect between regional management, and from regional management to store level staff. The company has no respect for its store level employees and show it quite frequently. To start with part time employees will never receive raises. When I brought up the topic of raises to those employees working hard I was told simply that the company doesn't do that - neither do they participate in community events, fundraising, or even local mall events. The raise portion wouldn't be an issue, but when starting wages are less than 50 cents above minimum it really takes away any initiative employees might have to work hard and strive to improve the business.
From a management perspective, I became disillusioned with the position within a short period. Between the lack of communication between management, poor training, lack of input considered from my team and I, no respect for employees, and no respect for my position it left a feeling that I was a glorified supervisor with no say into the store I was left to run. Towards the latter half of my employment the regional manager was micro managing to such a degree that I could not step out for my hour lunch break without her calling to find out why I wasn't in the store.
Overall the company is the worst place I have had an opportunity to be employed at, and I could not recommend it to anyone. Employees are your biggest asset and should not be hired and fired at whim, but this company doesn't believe this idea and for this reason alone I chose to find other employment.All those looking for a stable employer are better off looking elsewhere. – less