Pros: 40-50% discount, great brands, decent pay for hourly wages
Cons: embarrassing training program, no hr practices, inexperienced store managers/dm's, non competitive pay for management, poor incentive program, poor communication between stores and head office
* co-workers were awesome to work with. A really fun group of people. The people are the only thing I miss about working at Boathouse.
* There was also little to no supervision from the DM. Some might consider this a good thing...The level of productivity/results are mainly driven by the Store Management.
*embarrassing training program, especially for management. IF you get training in your first week that is all you get. No formal follow up training. Just visits from the glorified Store Manager (DM). This inevitably leads to feeling stagnant sooner rather than later.
* too much pressure to upsell ALL the time- to the point where it is CLEAR to the customer Boathouse just wants their money.
*They have no problem reprimanding you for poor results but do not provide the training on how to improve. I believe this is because the Manager's and DM's aren't getting the training themselves so they don't know how to produce results or change behavior.
* little job security. Employees, particularly management, always feel like their job is on the line. For example, if there was a theft on your shift you would feel like you were getting fired because you couldn't be in 3 places at once.
* poor communication methods between head office and the stores. The company just recently launched email in November. The problem is you can't print any emails or attached documents. So trying to read emails and look at pictures at the sametime as the cashier is ringing through customer after customer is very difficult...and then you get in trouble for not having your work done on time.
* The company does – more... not have an HR department...only a payroll employee who deals with the HR issues. Enough said.
* Boathouse is all about hiring eager but VERY junior Manager's and DM's so they can severely underpay them. After a year or 2 employees get bored of the same old thing day after day due to the company's poor training and development initiatives. Boathouse makes themselves a natural stepping stone due to bigger and better opportunities out there. – less