As a keyholder you will be in charge of your team when you're the MOD, working alongside your manager & assistant manager to create a tight knit team, some of your key responsibilities include;
*Act as the Team Leader in the Store Manager’s/Assistant Manager’s absence
*Lead by example
*Open and Close the store
*Partake in developing the sales team to take on roles of higher responsibility
*Address poor performance and recommend corrective action to the manager when necessary.
*Provide positive feedback and recognition to associates for a job well done
*Under direction of the Store Manager, keep records of associate sales performance
*Achieve all company benchmarks: Sales $, UPT, Average Sale, Fragrance %, Promo % (list updated regularly) Personal and Store
*Control Loss within the store
*Comply with all Boathouse Policies and Procedures
*Maintain open communication with the Store Manager
*Keep team and self focused on what is important and communicate clear objectives
*Maintain a neat, clean and organized store. This includes paperwork.
*Come to work fully dressed in current season Boathouse attire from head to toe. Choose attire that will ensure that you stand out professionally as a Key Holder
*Keep all working relationships professional
To Maximize sales by creating an exceptional environment through CUSTOMER SERVICE and VISUAL PRESENTATION second to NO OTHER.