Pros: pension, health care, social activities, training and development
Senior Operations Administrator, close interaction with Management to understand and be part of departmental strategic direction and decision making.
Ensure training plans developed for all staff in order to raise awareness of correct procedures, timely and accurate execution of daily work and risks associated with the role.
Developed starter pack. New staff linked to a current experience member of the team, to assist in development from both perspectives and to promote continued positive company ethos.
Error log continually updated and monitored, ensuring actions to resolve issues met in a timely and accurate manner. Areas for improvement identified and implemented ie process amendments, staff training.
The hardest part of the job is when experienced members of staff leave, putting some pressure on those remaining to train new starters.
The most enjoyable part of the job is developing members of team to reach their goals and achieve recognition through various mediums ie awards, promotions.