Teller / Service Representative (Former Employee), Crete, IL – June 29, 2014
Pros: hour lunch break
Cons: growth advancement is slow
great work enviorment, and management, learned alot about the ins and outs of the banking industry and the process of loans such as mortgages and home equity lines, and learned new tips on cross selling banking products
Great people to work with. People take responsibilities seriously. Opportunity to raise the "results expectations" bar
Online Marketing Mgr & Digital Campaign Mgr (Former Employee), Buffalo Grove, IL & Chicago, IL – June 23, 2014
I found BMO Harris a great place to work. My background experiences, knowledge and ability to be respected and trusted by other stakeholders provided me with endless opportunities to get involved and work on many levels without supervision.
I was repeatedly asked to take on new projects and worked closely with marketing to look for ways to generate – more... additional results. – less
Senior Compliance Officer (Current Employee), Chicago, IL – June 8, 2014
Pros: pretty color of blue covering all decks.
Cons: moving all operations to toronto.
Do not be fooled by the fact that "Harris" is still in the name. This a Canadian Bank with a lot of Canadian Dollars looking to buy up other U.S. Banks because expansion is not possible in... Canada. The culture is in total flux. Great place if you want to stay for 2 years and move on. You will learn a lot and get paid fairly decently. However, you – more... may take a few hits to your integrity but what the heck.
Just go in with your eyes open. This is a Canadian Bank and they allow us to work here.. For now. – less
Senior Legal Administrative Assistant (Former Employee), Chicago, IL – June 5, 2014
I came in to assist during BMO's merger with Harris Bank. It was an extremely difficult time, as management and staff was changing. Thus, I do not feel it would be fair for me to judge them off of that experience.
Personal Banker (Current Employee), Monona, WI – May 28, 2014
Pros: lots of perks. jeans days as rewards for production or voluntary ot, catered lunches for special occasions, or sometimes just because.
Cons: took some time to adjust to the large corporate feel of bmo as compared to m&i.
Typical day included inbound customer service calls from clients or prospective clients inquiring about products or asking for service. Directing new account clients to the proper department. Servicing demand deposit accounts, loan accounts, CDs. Researching problem issues and providing follow-up for the clients.
I learned all the fine points of customer – more... service in finance and lending. Also learned the "one and done" approach to customer service - the goal being to get the issue resolved in one call - without the need for follow-up.
Management was approachable and helpful.
Enjoyed my co-workers. A nice friendly bunch of people from diverse backgrounds. Never encountered anyone that was difficult to work with. Formed a number of lasting personal relationships through my association at work. Nice cordial environment.
Hardest part of the job was working with individuals who were angry. Working with finances is a very sensitive area. Often people do not want to accept the reality or responsibility of an overdrawn account, late CD renewal, service charge for a late loan payment, etc. These kinds of situations require tact, patience, and the willingness to go the extra mile to get a satisfactory resolution for the client and the bank.
Most enjoyable part of the job was a successful call where the client got what they needed quickly, accurately, and to their satisfaction. I like customer service and helping people solve their problems is always a rewarding outcome. – less
Company much to large...I prefer smaller companies.
Temporary assignment (Former Employee), Naperville, ILL. – May 12, 2014
BMO has at least 2000 + people. I prefer smaller companies. I noticed that the stress at the company was unbelievable! I heard many workers complain about the stresses that they were under. I didn't experience that. However, I did take note.
Well respected company with some awesome coworkers
Service Representative (Current Employee), Milwaukee, WI – May 7, 2014
A typical day would consist of coming in the morning and if i am opening open the vault door and nightdrop if not just go get my keys and drawer then sign in to computer. On mondays and wednesday i am responsible for making sure to order cash for the branch and on Tuesdays we balance the cash dispensers and fill them with whatever availale cash we have – more... in the branch. Most days when those arent happening its just all assisting customers making deposits, withdrawals, payments, answering questions, and helping bankers when need be. I have learned to definitely muli-task and how banks operate; everyone doesnt realize there are alot of behind the scenes things besides just the basics you see when you come inside as a customer. I also learned some better customer service skills. Management at my particular branch is pretty good; they try to work with you in all situations and especially when it comes to family. I love my coworkers. I have seen quite a few come and go but the ones who are here right now are amazing, we all get along really well and work together as a team and help one another out. The hardest part of the job is/can be referrals..alot of the customers we have are non customers who just come to cash their payroll checks and some have tried to open accounts and dont qualify and also there is alot of downtime somedays which isnt something i like; i enjoy being stimulated and having something new to learn constantly and having my time occupied correctly especially at my job. The most enjoyable part is working with people that i get along really well with and also seeing customers that i have seen since i started here and developing a familiarity with them and vice versa. – less
Treasury & Payment Solutions Coordinator III (Current Employee), Milwaukee, WI – April 6, 2014
I work with a great group of people and we all have something to learn from each other. Treasury Solutions is a good area to be in as it is continuously expanding and there is great revenue opportunities.