Mastercard Customer Contact Agent (Former Employee) – Mississauga, ON – 7 May 2014
• Responsible for providing sound customer experiences to BMO MasterCard clients in an inbound call center environment • Provided solutions to clients using strong communication techniques and by customizing products and services around their needs • Strived to be top performer within my team, exceeded sales targets • Nominated by peers and management as Annual Employee Survey representative for my floor team to be responsible for ensuring quality control, overseeing team morale, and meeting with senior management to discuss issues and devise solutions to logistical and structural concerns within the department
Financial Advisor (Current Employee) – Ontario – 12 June 2017
Juggling many balls while riding on a bike. Very rewarding to be part of peoples careers and help them discover their potential. A typical day starts with a plan but very quickly evolves into something different.
Fraud Analyst (Current Employee) – Toronto, ON – 12 June 2017
Great place to work with steady growth within the company. You will have to invest a great amount of years in order to advance into a senior role. The pay structure is satisfactory but is not that great until you move into a higher role.
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Victoria, BC – 5 June 2017
BMO was a good bank to work for. There was an appropriate balance between sales and service and customers are generally happy with the vision of the company. The only reason I left was the manager at the location I was at.
Financial Analyst (Former Employee) – Toronto, ON – 3 June 2017
Some micro management. Strict about being late. Even if you finished your work, you will not be released early. The good thing is that the work load was minimal, so you have time to do your own thing when there's no more tasks for the day.
Bank Teller (Current Employee) – Toronto, ON – 2 June 2017
dynamic work force..excellent opportunities.have been at bmo 8 years and have learned great knowledge in the field of customer experiences. Worked with a variety of data base systems, to enhance customer financial needs.
Investment Representative (IR) (contract) (Former Employee) – Toronto, ON – 16 May 2017
The job itself was a eye opener for me into the trading industry. Very busy environment, particularly during RSP season. What i also learned at the time was, i did not want to be there for another really hectic rsp season.
Représentant service à la clientèle (Former Employee) – Montréal, QC – 12 May 2017
J'ai développé une excellente capacité à trouver et à exploiter de nouvelles opportunités, et à établir une relation fidèle avec les clients grâce à un service exceptionnel. La formation continue nous aide à nous surpasser.
Intermediate Application Support Analyst (Former Employee) – Toronto, ON – 12 May 2017
You are part of a very big bank, you are exposed to some of the new ideas on how big banks operate. If ambitious enough you can learn and get involved with different business operations with very little barriers.
Contact Centre Agent (Former Employee) – Mississauga, ON – 9 May 2017
If you are interested in chasing unattainable targets. A company that doesn't reward employee loyalty. A company that dismisses people after they even win their own awards. And a self-absorbed leadership team that only has their best interests at heart. Then this is the place for you.