BMO Financial Group Employee Review

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micro management is the word!
FSM (Former Employee) –  Edmonton AB23 September 2013
revenue, revenue, revenue! that is all that matters to the management (senior level and at branch level).
I used to pride myself on my customer service skills, however you have to report everyday (sometimes 3x/day) how many outbound calls made, how many appts booked, how many sales booked/appt. etc........
Great place to work if you are a shark or an aspiring "used car salesman"
Cons
extended hours, micro-management, horrible morale as everyone is fearful of keeping their jobs
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Good job
Customer Representative (Former Employee) –  Canmore, AB18 November 2017
This was an enjoyable public job that entailed balancing and dealing with people and their financial needs. As a customer service representative, the day was fast and fun. I really enjoyed this job.
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très stressant
Conseillère au service à la clientèle (Former Employee) –  Montréal, QC16 November 2017
très stressant, les employés sont traités comme des numéros, vente sous pression et lavage de cerveau...
Pros
salaires avantages sociaux
Cons
mauvais management, pression intense sur les employés
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Overall rating

3.8
Based on 1,370 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.4
Management
3.4
Culture
3.6