FSM (Former Employee) – Edmonton AB – 23 September 2013
revenue, revenue, revenue! that is all that matters to the management (senior level and at branch level). I used to pride myself on my customer service skills, however you have to report everyday (sometimes 3x/day) how many outbound calls made, how many appts booked, how many sales booked/appt. etc........ Great place to work if you are a shark or an aspiring "used car salesman"
extended hours, micro-management, horrible morale as everyone is fearful of keeping their jobs
Investment Representative (IR) (contract) (Former Employee) – Toronto, ON – 16 May 2017
The job itself was a eye opener for me into the trading industry. Very busy environment, particularly during RSP season. What i also learned at the time was, i did not want to be there for another really hectic rsp season.
Représentant service à la clientèle (Former Employee) – Montréal, QC – 12 May 2017
J'ai développé une excellente capacité à trouver et à exploiter de nouvelles opportunités, et à établir une relation fidèle avec les clients grâce à un service exceptionnel. La formation continue nous aide à nous surpasser.
Intermediate Application Support Analyst (Former Employee) – Toronto, ON – 12 May 2017
You are part of a very big bank, you are exposed to some of the new ideas on how big banks operate. If ambitious enough you can learn and get involved with different business operations with very little barriers.
Contact Centre Agent (Former Employee) – Mississauga, ON – 9 May 2017
If you are interested in chasing unattainable targets. A company that doesn't reward employee loyalty. A company that dismisses people after they even win their own awards. And a self-absorbed leadership team that only has their best interests at heart. Then this is the place for you.
Bilingual Help Desk Analyst (Former Employee) – Toronto, ON – 12 April 2017
Ambition to lead Canadian and global banks in accommodating juniors' lifestyle needs Good deal exposure Very strong leadership Flexibility Earning potential Networking Personal growth ability to make big buck when the market is hot.
Customer Service Representative (Current Employee) – Quebec – 11 April 2017
There's too much pressure in regards to meeting objectives that are somewhat unattainable. There is too much to do and not enough time, and often we are short staffed that makes it very difficult to provide a good customer experience.
Management isn't supportive, and tends to be very self-centered at times.