Direct Banking Manager (Former Employee) – Montréal, QC – 27 February 2014
A typical day consists of answering 11-12 phone calls per hour from customers who are either seeking information, making financial/non-financial transaction, adhering to new services/products, and any other inquiries. The most enjoyable part of the job was definitely the interaction with teammates and other colleagues. Co-workers were always very helpful and social. The most difficult part is the high stress level caused by ever climbing sales objectives, as well as the lack of freedom regarding one's login time on the telephone. Being monitored at all times can lend a higher level of stress that necessary to accomplish one's goals. This position allowed me to learn how to work under pressure, but also how to work as a team. Sharing information and helping each other out became a daily routine with strengthened us.
Great colleagues and team environment.
High stress level, not enough employees to handle volume of customers.
Investment Representative (Former Employee) – London, ON – 18 September 2017
I started working here because it offered a lot of learning and stability. As the years went on I realized that my personal values were no longer matching the corporate values and I decided to change careers. For a person looking to further their career in finance and is very sales driven, this would be a great place for you to grow.
Senior Administrator (Former Employee) – Toronto, ON – 16 September 2017
I would recommend working at BMO for anyone looking for stability. Also, BMO gave me opportunity for growth and success. There was also excellent flexibility options which helped as being a mom and full time employee!
à titre d'analyste (Former Employee) – Montréal, QC – 15 September 2017
J'ai adoré travailler pour BMO pendant 3 années consécutives. Je me suis sentie à l'aise autant avec mes collègues que mes dirigeants avec qui je pouvais avoir des discussions ainsi que des coachings pour être amené à toujours me surpasser.
Software & ETL Developer (Former Employee) – Toronto, ON – 15 September 2017
Typical day starts with a scrum meeting where developer or qa assignments are given. Tasks many involve creating SSIS solution packages for ETL processes, or creating ad-hoc scripts in preparation or actual support of product releases or deployments to Production environment.
Customer service representative (Former Employee) – Montréal, QC – 13 September 2017
busy, fast paced environment, learn every day something new about clients, products and bank views , great management , helpful, encouraging workplace. hardest part of the job busy days , enjoyable part of the job - meeting your sales and making clients happy
Customer Services Representative (Current Employee) – Toronto, ON – 11 September 2017
Bank of Montreal is a great place to work. BMO is committed to helping improve the quality of life in the communities where we live and work. Our desire to make a contribution is deep-rooted, dating back to our first hospital donation in 1835.
The Call Centre experience was thoroughly enjoyable. A supportive, team environment. The shrinking branch environment a little less so. The best part of the job was interacting with customers either by phone or in Branch.