Our client a major “Signage Company” is looking for a unique, bright and outgoing individual to join their Markham branch as a Sales and Client Specialist.
- Answering the phone professionally and politely to ensure a flawless customer experience
- Diagnose and resolve customer issues via phone and email;
- Perform outbound sales calls to existing clients;
- Establish, maintain, and update files, databases, records, and/or other documents and spreadsheets;
- Coordinate overall account registration process for clients;
- Work closely with Operations on customer set-up and order resolutions;
- Work closely with clients to solve problems, support their needs, and cross-sell & up-sell;
- Provide excellent customer service in a timely manner;
- Other duties as assigned.
- Customer service skills
- Sales experience (preferred)
- Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
- Attention to detail and ability to follow instructions (written and verbal)
- Ability to multi-task
- Able to work independently and creatively
$11/hr + commission
Indeed - 15 months ago
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