Sales and Client Services Specialist
BloomConnect - Markham, ON

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Our client a major “Signage Company” is looking for a unique, bright and outgoing individual to join their Markham branch as a Sales and Client Specialist.

Responsibilities:

  • Answering the phone professionally and politely to ensure a flawless customer experience
  • Diagnose and resolve customer issues via phone and email;
  • Perform outbound sales calls to existing clients;
  • Establish, maintain, and update files, databases, records, and/or other documents and spreadsheets;
  • Coordinate overall account registration process for clients;
  • Work closely with Operations on customer set-up and order resolutions;
  • Work closely with clients to solve problems, support their needs, and cross-sell & up-sell;
  • Provide excellent customer service in a timely manner;
  • Other duties as assigned.

Qualifications:

  • Customer service skills
  • Sales experience (preferred)
  • Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
  • Attention to detail and ability to follow instructions (written and verbal)
  • Ability to multi-task
  • Able to work independently and creatively

Salary:
$11/hr + commission


Indeed - 13 months ago - save job - block
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