Guest Services Agent
Blackstone Mountain Lodge - Canmore, AB

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Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning, Train staff.

Successful candidates must be legally entitled to work in Canada.Staff accommodation is not available.

Indeed - 9 months ago - save job - block
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About this company
Operated by Clique Hotels and Resorts, Blackstone Mountain Lodge offers beautiful, spacious, luxurious suites in the Rocky Mountain town of...