Management could use some work.
Pros: Hour lunch, pay is decent.
Cons: Benefits aren't that good, management is a mess
I've worked at Blackboard Inc for 3 years. I have consistently shown my leadership potential within those 3 years. I have received the President's Award for being one of the top agents of the year. I have been a top agent several weeks on several different clients. No matter the tasks given to me, I step up to the plate and prove that I am capable of taking on any client. I have applied for several leadership positions, yet I don't even get an interview. I have had one interview for a different position in 3 years, but never received a response as to if the position got filled, why I didn't get the position, or anything. You basically have to be buddy buddy with all of management to get a higher position, they do not base it off of performance. Overall it's an okay place to work, but it's very stressful. Half of the equipment never works, the management is useless, and we never have clear answers to our questions. The pay is decent for the area.