Part Time Contract Opportunity - Collections
Bishop & McKenzie LLP - Edmonton, AB

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Part Time Contract Opportunity with Downtown Law Firm

Role and Responsibilities

We are a well established law firm with offices in Edmonton and Calgary. Our client is an international financial services provider with a large volume of collection work. We are looking for a hardworking, independent individual with experience in customer service and debt collection to join our Civil Litigation team. This is a new contract position and will be based in our Downtown Edmonton location. The hours are flexible but are currently set at 2:00pm and 8:00 pm, Monday through Thursday , no holidays or weekends.

Key Functions:

  • Address inbound customer inquiries in a professional and courteous manner
  • Perform a variety of collection activities on past due accounts including outbound calling and making payment arrangements with customers
  • Thoroughly document conversations and payment arrangements into a database system
  • Some administrative work as required
  • Assist paralegals in preparation of legal documents as needed.

*Other duties as assigned

Requirements:

  • Complete fluency in English (verbal & written)
  • High School Diploma
  • Must be detail oriented, able to work independently, multi-task, set priorities and have a flexible work schedule

*Must have strong communication and customer interaction skills

  • Professional demeanor and ability to work in an office environment a must
  • Working knowledge of MS Office Suite
  • Prior experience in call centre, credit and collections is an asset
  • Successful candidates must pass a credit and criminal background check

Indeed - 6 months ago - save job