Business Relations (Current Employee), Calgary, AB – September 1, 2014
Pros: great team and wonderful personalities
Cons: unethical, lots of nepotism
I came to work at the BBB because I am a highly ethical person and thought my values would mirror those of this employer. I had to leave because this was not the case. BBB operates on a franchise like model where each branch is run by the president. If that person is a great leader, you are in for a wonderful experience. However, if they are not, they – more... call the shots completely, and you have no recourse if you are treated poorly and unprofessionally, asked to do unethical tasks, and are not a "yes person" and one of the favorites. Top that off with a lot of nepotism where you will find that there is a double standards for pay and work expectations for the close relatives compared to that of the rest of the team. Finally, once you have made a sale, it is screened though another department where your sale (and commissions) can rapidly go down the drain. The screening department very slowly and with evangelical zeal tries to eliminate as many of your new accounts (and commissions) as possible for the most ridiculous and nonsensical reasons. Once your account have finally managed to make it through the screening gauntlet, you have to give up your account and any retention commissions to the retention department so they can look like heroes. There is a ton of administrative tasks as well that will easily take up 25% of your time (and don't forget--you are working on commissions). – less
Sales Representative (Current Employee), Etobicoke – July 21, 2014
Pros: summer hours
Cons: poor management
Over-worked, under-paid. Boss is ok if you're working, but demeans people and talks poorly about the employees.
That being said, this is a 9 to 5 job with summer hours, and if you're making your numbers you can take it easy a lot of the time.
Sales rep job is full of cold-calling and trying to make new sales. A great way to build a career in sales, – more... but the not the company you want to end up working for for the rest of your life. – less
They have a niche, but Angel's list seems more successful.
Business Development Account Executive (Former Employee), Marlborough, MA – August 28, 2014
Pros: i learned about the bbb
Cons: not able to call makor organizations to sign up.
We called at least one hundred businesses every shift of eight hours. Most businesses did not want to pay for the BBB designation. Contractors tend to answer their own phones on the road or at a job. They do not have an office secretary. They tended to fight signing up for a credit card deduction each month for a year in order to buy into the solicitation. – more... Small businesses believe they will excel without the BBB designation. The people we spoke to had a rush to their day and were difficult to agree to spending money without their spouse's approval. The time spent was not worthwhile to sign up such a small organization as a self-employed roofer or carpenter or electrician. You could not call major firms.That was disappointing. – less
Business development representative (Former Employee), Lake Oswego, OR – May 12, 2014
Cons: pay, lies, and the grind
They lie from the interview on. Nothing that they say is honest yet there motto is "start with trust". You cannot make six figures like they say some people are. They say that certain people call HOT leads and those people admit they never do. Do yourself a favor, if you have a job or are collecting unemployment keep it. It's better than getting paid – more... minimum wage to scrub there database. – less
Communications Intern (Former Employee), Louisville, KY – April 16, 2014
During my time at the BBB, I learned something new each day. I knew the internship was going to be magnificent, yet it still exceeded my every expectation. I have become more confident as a person, strengthened my communications and writing skills, and met some of the most interesting, knowledgeable and hard-working people I ever hope to meet. I feel – more... so fortunate to have worked at BBB. – less
High pressure cold call sales, straight comission with no base pay
Business Relations Representative (Former Employee), Amherst, NY – March 21, 2014
Pros: good benefits
Cons: bad management, bullying atmosphere
Job required minimum of 100 dials per day. and a minimum of 5 sales per week. Nice location in Amherst, NY. Management did not seem to want to address problems between employees and ignored conflicts. Some of the employees were very nasty and seemed to bully others, and this was not addressed by management when brought to their attention. Management – more... only seemed interested in making money for the company, and not so much about the well being of it's sales staff. Hardest part of the job was putting up with the bullying and attitude of other sales staff, and lack of concern by management. Most enjoyable part of the job were the good benefits. – less
Sales Executive (Current Employee), Marlborough, MA – February 24, 2014
Go into work and spend an hour and a half doing admin work. Finding new leads. I have learned quite a bit about the Better Business Bureau itself as well as classes on Sales. My co workers are very helpful with teaching the ropes. As with any job getting the Sales is the hardest part of the job. Selling something to customers they they can't actually – more... see or touch is the hardest selling point. The job is one that you work at your own pace, you can work your schedule to your own. – less
BUSINESS REALATION (Former Employee), slc utah – February 13, 2014
Pros: great co-workers
Cons: not real about pay....
NOT REAL ABOUT THE INCOME AT ALL...THEY FORGET TO TELL YOU THE JOB HAS TO CLEAR BEFORE YOU GET PAID..YOU WOULD HAVE TO SELL 25 PLUS A MONTH TO JUST MAKE A LIVING .. AND THAT IS IF THEY CLEAR...VERY POOR LEADS NOT EVER RESTED ..... OR EVEN CLOSE TO WARM ...THEY HAVE BEEN CALLED AND CALLED ...IF YOU WORK IN SELLS DEPARTMENT BAD NEWS.. THE BBB GETS THE – more... MARKETING AND SELLS AND TRAINING FROM OUTSIDE COMPANY,,,,, VERY OLD SCHOOL..DON'T QUITE YOUR GOOD PAYING JOB ON THE FALSE INFO YOU GET ...IT MAY PAY 20,000,00 TO 35,000,00 A YEAR IF YOU ARE LUCKY AND I MEAN LUCKY .......BUT YOU DO MEET GREAT PEOPLE IN THE SELLS DEPT .... IF YOU DON'T NEED A INCOME GREAT PLACE TO DO CHARITY WORK.. (BEWARE ASK ALL THE RIGHT QUESTIONS AND ASK FOR REAL NUMBERS ... TELL THEM TO MAKE CALLS SHOWING YOU HOW IT IS DONE IN THE FIRST THREE DAYS OF TRAINING ( SEE IF THEY CAN DO IT NOT CD'S NOT LIP SERVICE FACTS DO IT LET ME SEE YOU DO IT......CLOSE THE COMPANY TELL THEM THE BENIF.. CLOSE THE ACCREDITATION. THEY HAVE THREE DAY'S TO SHOW YOU HOW EASY AND HOW GOOD THE LEADS ARE AND THEN YOU MAKE YOUR CHOICE ... THEY CANNOT DO IT EITHER ... GOOD LUCK – less