Pros: discounted hotel rooms, paid lunches.
Cons: guests vary, can be very rude.
A typical day on the job requires an full smile all day, which I was glad to do, no doubt. A typical day included booking reservations, calling to confirm reservations, sending out e-mails, servicing guests in the hotel. As a front desk agent, it comes down to you to make decisions while the bosses are out.
It's hard to pinpoint what you learn. It's an expedited learning curve into hospitality and customer service. Each encounter is different.
Most enjoyable part of the job were the people. My co-workers, and the guests. It's a great form of informal networking and you learn so much about others while learning about yourself.