Daily operational housekeeping responsibilities in a 253 room property
Responsible for daily job performance of housekeeping employees (average) among room attendants, houseman, public areas, supervisors and laundry staff.
Accountable for training supervisors in opening and night shifts
Excellent on setting next day shift, based on analyzing the forecast – more... showed by the system.
Accountable for training room attendant employees with great skills and qualifications to became housekeeping supervisors
Replace the executive housekeeper and assistant executive housekeeper when they are off, during vacations time or when is needed.
Cooperate with other hotel’s departments (front desk, Maintenance) to provide an excellent member services and a pleasant stay for all the customers.
Provide in a timely manner, requirements from customers with courtesy and respect.
Solve or find the immediately solution to problems or complaint from customers.
Develop special cleaning projects /general inventory / cleaning improvements. – less