Find companies:
Best Western Hotel
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
141 reviews

Best Western Hotel Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun workplace
House Keeper (Former Employee), Winnipeg, MBAugust 26, 2014
this typical day at work is when I found out september 11th
on that day was the hardest this was a good team there
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and has excellent co-workers
Banquet Server (Current Employee), Brantford, ONJune 24, 2014
Pros: free lunch
Cons: short hours
I worked at best western as server. I am loving it because my co-workers are really good, understanding and they are fun to work with. i learned a lot of thing i never learned before. The hardest part of this job is when you carry a huge tray that is full of food. Over all, I love this place and I respect the management.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hard to Work With
Housekeeper (Current Employee), Vancouver, BCMay 22, 2014
I have to say that this company has a lot of cons than pros sadly to say. I found that I was mistreated and a sense favoritism was always an issue. Some co-workers were helpful and some were rude and impolite. The hardest task about this job was having a day off. I am like a dog and don't get a lot of days off. The management does not seem to care that – more... I work a lot of hours and would like to have 1 day off regularly a week. The most enjoyable task I can say about this company is that the people who helped out were always pleasant and made my day go by smoother than what it would have if they weren't there. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good part-time work
Front Desk Personelle (Former Employee), Dryden, ONFebruary 13, 2014
Pros: good christmas bonuses, discounts at the restaurant
Cons: working weekends and evenings
the work was ok as far as customer service goes
the front desk manager was good, the hotel manager not so much
kinda sucked working basically every weekend
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Professional and interesting
Front Desk Agent (Former Employee), Lloydminster, ABFebruary 12, 2014
Pros: met interesting people, gained great skills, documenting, computer and telecommunication skills
Cons: dealt with not so nice people, not enough staff on shift at times, got incredibly busy and couldnt do what everyone wanted when they wanted
A day at the hotel could always turn out different. One day could be quiet and relaxing, a day to finish processing all payments or to personally check on the guest. Or the day could turn out to have everyone switching over and do check ins and check outs the entire work day. From working here I have learned how to work in a high paced atmosphere with – more... different types of people. Learned how to deal with agitated people and solve their problems. I gained patience and communication skills.
The hardest part of my day wouldnt happen every day. Only when al lcompanys transferred and everyone checked out and new people checked in while having several phone lines ringing.
My most enjoyable part of my job was when guest would come thank me for the excellent and positive work i had been providing. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it was a good job can say anything bad about it
Housekeeper (Former Employee), Niagara Falls, ONAugust 29, 2013
Pros: great boss i had
Cons: you had to work every weekend which sucked
it was a good job can say any thing bad about only that it was a seasonal job.wish it could have lasted long then just for the summer.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
learned how to work effectively
Housekeeping (Former Employee), Kelowna, BCAugust 19, 2013
Pros: bonuses
Cons: very long hours some days
cleaning the rooms once again everyday.Learned easier and more productive ways to clean.co-workers were very friendly and still freindly to me today.hardest partof the job was keeping up your speed and still doing a fine job
Most enjoyable parts were the dinners and parties given to the staff and a very handsom bonus, given at Christmas time.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
every day was a good day
cleaning (Former Employee), st albertaMarch 24, 2013
Pros: gift cards
Cons: 8hrs
cleaning rooms making beds. i learnt that every day can be fun at work just if you make it.and my manager was a good person. the people i worked with i got along with every one. the was nothing hard about my job because i don't like to think that any thing is hard to do stay positive. waking up and going to work best time of my day.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace with a positive environment and great people
Housekeeping (Former Employee), Sicamous, BCFebruary 20, 2013
Pros: free access to the pool and hot tubs, great people, fun environment
Cons: heat, disaster rooms, small children wetting the bed..
A typical day at work would be that when you arrive, you stock the cart and establish which rooms you will be cleaning that day. You then would start by cleaning the rooms that have checked out. Once those rooms are finished, you would check on the guests that are staying another night to see if they need anything refilled and such. At the end of the – more... day, you restock your cart, sign out, and head home.
I learned a lot of great tricks to get a hotel room cleaned faster.
Management at The Best Western Sicamous Inn was fantastic. They were both great and really cared about us as people, not just as staff.
My co-workers were very friendly, and great people to work with. They helped a lot throughout my learning process.
The hardest part of the job was dealing with the heat in the summertime.
The most enjoyable part of the job was interacting with guests and other staff, and when guests would leave thank you notes, and you could write them a note back if they were staying another night. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
customer oriented company allows you to bring out the best part in you
Front desk supervisor,,event planning, Bookings . (Former Employee), OntarioJanuary 23, 2013
Pros: free lunch
A typical day at work is one which is customer all the time.

I learn to always bring out the best part in me to my job no matter the situation.

The management team encouraged communication and flexibility.

My co-workers were friendly and supportive.

I did not find any aspect of the job hard because I loved what I was doing.

The most enjoyable part – more... of the job was attending to customers and making sure their satisfaction is not compromised. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
All & All well learning place to work.
Breakfast and lunch specialist (Former Employee), Invermere B.C.December 11, 2012
Pros: nice place to work.
Cons: none.
Fast paced,timeing,reasonable,getting along with management,nice place to work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
How a housekeeper works
House Keeper (Former Employee), Campbell River, BCNovember 9, 2012
Pros: i enjoyed the work
Cons: the work was physically hard
A typical day at work: We would have a short meeting in the morning, assigning rooms and explaining any special circumstances. Then we would go around to our rooms opening the doors and windows to air out the room, taking the laundry out to bring to the laundry room at lunch, and checking to see if there are any leftover items in the room. Then we would – more... clean the bathrooom, including the bathtub, shower walls, floor, sink, and counter area, ensuring no hairs were left and every faucet was shiny. Wipe down every surface in the room, and clean any and all mirrors. At lunch we would drop off the laundry and pick up any linens we need. After lunch we make the beds and arrange the towels in the rooms. Stock the room full of the items it needs, and then take a final walkthrough. The hotel had a breakfast bar which was stocked and opened every morning, the responsibility rotating through the staff. When you were assigned it you cleaned the floors and tables, and tidied the room. Re-stocked all the items including cereal, milk, juice, sugars etc. Arrange the daily pastries and take a final walkthrough before opening. The hotel also had a pool, work out room, and barbeque area that was also on rotating shifts. You would clean the bathrooms in the pool, as explained earllier. Vacuum and wipe down every machine in the work out area. Clean the tables and take out the garbage in the barbeque area.

I learned about the procedures a hotel uses for cleaning, and how to be a housekeeper. The management was friendly and fair. My co-workers were enjoyable and easy to work with.

The hardest part of the job was making the beds, especially the bottom sheet, especially when the bed was pushed into a corner. The most enjoyable part of the job was stocking it and seeing the final product. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Healthy working conditions with good benefits
First cook (Current Employee), Richmond, BCNovember 3, 2012
Pros: nice and healthy staff meals.
Cons: every body works under normal healthy environment.work is ot paid.
I was doing breakfast and it was very buisy. Fire alarms sounds and
every body panic. Since I had done 6 months fire fighting training.
All the heaters, ranges and exaust were closed and I rush to the front office for help. I helped the old people to come down. I knock on
every room of the third floor and made sure no body is inside. When the fire fighting – more... crew arrived answered their questions. Most of the people were in the hotel lobby I tried to explain them the security comes for them first. Finally it was a false alarm.
The food service was resumed within 45 mins, – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I enjoyed working at the Best Western, it was a great learning experience
Housekeeping and laundry attendant (Former Employee), Jasper, ABSeptember 18, 2012
Pros: free food from the restaurant, cheap rafting trips, cheap tours around town
Cons: didnt't pay enough
The Best Western was a great employer, the people i worked with where very friendly and i enjoyed working with them. The job was hard because i had to carry 50lb laundry bags all day, but it kept me in great shape.The most enjoyable part of my job was meeting a variety of diffrent people, from all over the world.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Also a nice place.
Janitor/Cleaner (Former Employee), Burnaby, BCSeptember 11, 2012
Nice place. Friendly co-workers and a caring, responsible boss.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My favorite work place
Duty Manager (Former Employee), Sherwood Park, ABAugust 17, 2012
Seeing the appreciation on our guest’s faces is the thing I enjoy the most, also seeing a team succeeds and colleagues are all happy knowing together towards a common goal.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Front Desk Agent (Former Employee), Calgary, ABApril 25, 2012
checking in / checking out guests, making reservations, helping guests, ansewering phones, fun place to work, nice co-workers.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Front Desk Clerk (Former Employee), West Helena, ARNovember 11, 2014
Pros: free lunches, good with giving overtime, etc
I love when I was employed at Goldstrike. It was exciting and the management team showed that they cared about there employees.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very bad place to work
Night shift customer service (Former Employee), Tehachapi, CANovember 3, 2014
management treats employees very bad doesn't care about what you say of hear
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyed working with this company
Front desk, shift supervisor (Former Employee), Hempstead, NYOctober 27, 2014
A typical day at work was very busy, I learned alot, mangement was great and I got along with all of my co-workers.

1 2 3 4 5