Pros: met interesting people, gained great skills, documenting, computer and telecommunication skills
Cons: dealt with not so nice people, not enough staff on shift at times, got incredibly busy and couldnt do what everyone wanted when they wanted
A day at the hotel could always turn out different. One day could be quiet and relaxing, a day to finish processing all payments or to personally check on the guest. Or the day could turn out to have everyone switching over and do check ins and check outs the entire work day. From working here I have learned how to work in a high paced atmosphere with – more... different types of people. Learned how to deal with agitated people and solve their problems. I gained patience and communication skills.
The hardest part of my day wouldnt happen every day. Only when al lcompanys transferred and everyone checked out and new people checked in while having several phone lines ringing.
My most enjoyable part of my job was when guest would come thank me for the excellent and positive work i had been providing. – less