Best Western Hotel Employer Reviews

cleaning rooms making beds. i learnt that every day can be fun at work just if you make it.and my manager was a good person. the people i worked with i got along with every one. the was nothing hard about my job because i don't like to think that any thing is hard to do stay positive. waking up and going to work best time of my day.

A typical day at work would be that when you arrive, you stock the cart and establish which rooms you will be cleaning that day. You then would start by cleaning the rooms that have checked out. Once those rooms are finished, you would check on the guests that are staying another night to see if they need anything refilled and such. At the end of the – more... day, you restock your cart, sign out, and head home.
I learned a lot of great tricks to get a hotel room cleaned faster.
Management at The Best Western Sicamous Inn was fantastic. They were both great and really cared about us as people, not just as staff.
My co-workers were very friendly, and great people to work with. They helped a lot throughout my learning process.
The hardest part of the job was dealing with the heat in the summertime.
The most enjoyable part of the job was interacting with guests and other staff, and when guests would leave thank you notes, and you could write them a note back if they were staying another night. – less

A typical day at work is one which is customer all the time.

I learn to always bring out the best part in me to my job no matter the situation.

The management team encouraged communication and flexibility.

My co-workers were friendly and supportive.

I did not find any aspect of the job hard because I loved what I was doing.

The most enjoyable part – more... of the job was attending to customers and making sure their satisfaction is not compromised. – less

Fast paced,timeing,reasonable,getting along with management,nice place to work.

A typical day at work: We would have a short meeting in the morning, assigning rooms and explaining any special circumstances. Then we would go around to our rooms opening the doors and windows to air out the room, taking the laundry out to bring to the laundry room at lunch, and checking to see if there are any leftover items in the room. Then we would – more... clean the bathrooom, including the bathtub, shower walls, floor, sink, and counter area, ensuring no hairs were left and every faucet was shiny. Wipe down every surface in the room, and clean any and all mirrors. At lunch we would drop off the laundry and pick up any linens we need. After lunch we make the beds and arrange the towels in the rooms. Stock the room full of the items it needs, and then take a final walkthrough. The hotel had a breakfast bar which was stocked and opened every morning, the responsibility rotating through the staff. When you were assigned it you cleaned the floors and tables, and tidied the room. Re-stocked all the items including cereal, milk, juice, sugars etc. Arrange the daily pastries and take a final walkthrough before opening. The hotel also had a pool, work out room, and barbeque area that was also on rotating shifts. You would clean the bathrooms in the pool, as explained earllier. Vacuum and wipe down every machine in the work out area. Clean the tables and take out the garbage in the barbeque area.

I learned about the procedures a hotel uses for cleaning, and how to be a housekeeper. The management was friendly and fair. My co-workers were enjoyable and easy to work with.

The hardest part of the job was making the beds, especially the bottom sheet, especially when the bed was pushed into a corner. The most enjoyable part of the job was stocking it and seeing the final product. – less

I was doing breakfast and it was very buisy. Fire alarms sounds and
every body panic. Since I had done 6 months fire fighting training.
All the heaters, ranges and exaust were closed and I rush to the front office for help. I helped the old people to come down. I knock on
every room of the third floor and made sure no body is inside. When the fire fighting – more... crew arrived answered their questions. Most of the people were in the hotel lobby I tried to explain them the security comes for them first. Finally it was a false alarm.
The food service was resumed within 45 mins, – less

Management holds a professional approach to workers and customers.

The Best Western was a great employer, the people i worked with where very friendly and i enjoyed working with them. The job was hard because i had to carry 50lb laundry bags all day, but it kept me in great shape.The most enjoyable part of my job was meeting a variety of diffrent people, from all over the world.

Nice place. Friendly co-workers and a caring, responsible boss.

Seeing the appreciation on our guest’s faces is the thing I enjoy the most, also seeing a team succeeds and colleagues are all happy knowing together towards a common goal.

checking in / checking out guests, making reservations, helping guests, ansewering phones, fun place to work, nice co-workers.

This job was great to me. I started as a grounds keeper and ended as an assistant manager. A typical day at work was checking people in/out, answering phones, and helping guest with any problems and solving it for them. The management treated everyone with respect no matter what job they have. The co-workers got along with each other at work and not – more... at work. The best part about the job is we were all family. What I had learned is that dealing with people is that you had to have discipline dealing with all different type of people. This job taught me that if you work hard there is nothing that can stop you. – less

Housekeeping isn't an easy job, but when you are asked to clean rooms at lightening fast pace when there isn't enough laundry to go around, management wasn't understanding. If you got done with your own rooms, often you were asked to go help people who were fooling around too much to get theirs done. I have no problem with helping, although it gets – more... frustrating when we are asked to help people who don't carry their own weight. (These were coworkers on cell phones or they would take 100 smoke breaks during the day....). I did enjoy the job in itself.. if you have thick skin and can take some rough days at work, then go for it!! – less

I enjoy this place. My co-workers are nice. Management has a good grasp on what needs to be done.

Great place to work, from the employees to our returning customers. Built great relationships with people that I continue to have even after leaving. All around good environment.

Running the audit and all the reports, helping guests in all capacities. Love my job and my fellow workers.
I've learned a new hotel system and the fact that I'm quite capable of maintaining a positive attitude under difficult circumstances.
The management is the worst I've ever encountered however, it's basically a trickle down affect from the general – more... manager. He plays favorites (men over women and younger girls over women), holds grudges if you make a suggestion he doesn't agree with and you NEVER hear about anything you're doing right!
The hardest part is feeling undervalued and unappreciated when you enjoy the work your doing, are willing to take on more responsibilities but get over looked, not because of your performance but because of who you are (not one of his favorites).
I enjoy just about every co-worker I work with, the hours I work and the guests I get it interact with. – less

-i would have to count my drawer, clean, check in guests, walk around the hotel, special attention to guests
-i learned how to handle certain situations, for example credit card issues or computer break downs.
-my hardest part of the job was being alone on duty
-i liked the company of my guests

I loved this job it teaches you alot of life lessons. Having so much responsibility at such a young age it shape me into a more responsible person.

Its a good job but managed all wrong. the co workers gossip all day. the managers have favorites.

WHEN GUEST NEED A ROOM ASAP AND GETTING THE ROOM READY WITHIN A HOUR JUST MAKING THE GURST HAPPY IS THE MOST ENJOYABLE PART OF THE JOB
A TYPICAL DAY AT WORK IS BUSY I LOVE TO BE BUSY
MY CO-WORKERS I AM A TEAM PLAYER I WILL DO WHAT I HAVE TO DO TO HELP MY CO WORKER WHEATHER IT IS MY JOB OR NOT MANAGEMENT WAS NOT FAIR TO SOME EMPLOYEES THEY LIKE SOME – more... NOT ALL SOME GOT SPECIAL TREATMENT – less