Best Buy Employee Reviews

Found 996 reviews matching the search
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The sitcoms doesn't do enough justice
Various Positions (Former Employee) –  Burlington, ON12 June 2017
From opening the doors to locking up, it's always a full day at Best Buy. Employees always get their own handful of customers, especially during back to school season and Christmas. Anyone who claims to be courageous should take a shift during Boxing Day. However, there is always plenty of support from the store management and the fellow employees, as long as they are also not swamped.
Pros
Employee discount, stock options, flexible working hours
Cons
Job insecurity
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eh
Concierge (Former Employee) –  Brampton, ON11 June 2017
good place to work for if you are looking for good discounts on their products but pay is horrible expect too much in return of the small pay they have. no advancement in the company unless you are a teachers pet for the management a lot of favoritism in the office
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Learned more than I thought I would
Multi-Channel Sales Associate- Team Lead (Current Employee) –  Barrie, ON10 June 2017
Day to day work was never routine.
I learned to think on my feet, multi-task and stay organized.
Management for the most part, listened to concerns and stood behind their employees.
The team dynamic was great although it was a sales environment, it wasn't pushy or cut throat. Most of the team was under the "one team one dream" mind set and we had a lot of team functions, like yearly baseball tournament between all stores.
The hardest part of the job, was saying no to customers. When there were policy's in place that prevented us from giving a customer a truly great experience, it was hard to say no when a yes would have turned them into a customer for life.
The best part of the job were the people. Both the employees and the customers. They are unique and enjoyable.
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great place to start working for experience
Inventory Specialist (Current Employee) –  Cambridge, MA9 June 2017
best buy is an easy place to work at, the management can be good depending on which location you work at but its not too bad. hours are mostly flexible and negotiable and there are a lot of good people that work there
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Decent
Merchandiser (Former Employee) –  Scarborough, ON8 June 2017
Decent place to work salary is not great mainly best to work their for the discounts. Management is not that great as well but the people you work with on the field are much more fun.
Pros
discounts
Cons
Salary
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All about sales goals and management bonus
Senior sales (Current Employee) –  Belleville, ON8 June 2017
You are paid by the hour. No comission, no bonuses. You have very hard sales quotas to meet, most of which result in bonuses for management team. You have a 1 on 1 weekly meeting to discuss your performance which is fine, but it's mainly about getting certain sales quotas so management gets their bonuses. A typical day results in walking around talking to customers trying to get sales. The walkie talkies that you see Best Buy employees with in their ear, MAINLY is used for staff to ask for keys or assitance. However what also goes on is management announces half hour and hourly updates in your ear about sales, warranties and in home services and budgets that they are pushing on you about. They will push and push until they reach their quota. They will call out who just sold what to make certain people look good, can be very disheartening for sure. You do NOT have scheduled lunch breaks on an 8 hour shift, you must ask for permission to eat lunch. Sometimes you have to wait 5, 6 or more hours before being allowed to go for lunch. The best part is helping customers who really need it as that is rewarding. The worst part is the weekly meetings where management bugs you to keep getting higher and higher numbers so they get higher bonuses. Also everyone can track everyone else's numbers so there is NO CONFIDENTIALITY. If you are struggling everyone else can see it by logging in and seeing all of your differnet sales metrics. Very poor.
Pros
slightly above minimum wage pay
Cons
no scheduled lunch, management always bugging you so they can get higher bonuses
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Amazing job opportunity with even more amazing people
Sales Representative (Current Employee) –  Vancouver, BC7 June 2017
An easy going lifestyle with some action when you want it. Amazing leaders in roles to assist you when you need it. A great learning environment and also a great way to make many friends. Customer service is the key to win over your managers.
Pros
Great way to learn about electronics
Cons
Not as many hours when holiday season isn't around
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Good experience for a first job
Operations Associate (Former Employee) –  Vancouver, BC7 June 2017
If you just want experience in a fast paced, retail environment, Best Buy is the way to go. You have to learn on your toes and very quickly but there are a lot of cons.

I had NO work/life balance at all, the scheduling wasn't very employee friendly, you never got your schedule ahead of time as you'd get next weeks schedule during the week you're working so you couldn't plan anything.

The benefits were not bad if you were a full time worker.

Very understaffed at times, the machines didn't work 100% of the time either and getting them replaced was a long process that never worked out in the end.

Pros:
It is a great first job experience, you learn a lot about giving great customer experience, multi tasking, adapting, and having a lot of patience.
Cons
No job work/life balance at all
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Fun and productive place to work
Sales Associate (Current Employee) –  Orillia, ON6 June 2017
Great group of people to work with, met lots of life time friends. Lots of good information to learn about cutting edge technologies, a typical day would include helping customers find the right solution for their needs.
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Manager/Geek Squad
Home Theater Installer (Former Employee) –  Red Deer, AB6 June 2017
Worked for 7 years for this company, from sales to management to Geek Squad. Management position was a nightmare, Geek squad was the most fun you can have while still doing work. Great place to learn about retail.
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great work environment
Sales Associate (Former Employee) –  Brampton, ON5 June 2017
The work environemt is welcoming. Normal work day is spent advising customers of product upgrades. Gained a lot of product knowledge which translates to day to day life.
Pros
environment
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Full time positions are not to be expected.
Material Handler (Former Employee) –  Brampton, ON5 June 2017
Company seems to be eliminating full time positions and going to part time or contract (maximum 6 months). Everyone is expected to perform multiple duties as required receiving, shipping, repack, disposition which are rotated throughout the day and week.
Cons
The maximum contract extension is 6 months
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Great learning job
Senior Multimedia Sales Specialist (Former Employee) –  Ajax, ON2 June 2017
Best place for students or new grads to work. You will learn a ton of stuff. Sales, management, customer service and much more! This is the perfect job to gain lots of skill to help you in future jobs.
Pros
learning
Cons
hours
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Divers Culture, Open minded
Sales Representative and Cashier (Current Employee) –  Calgary, AB1 June 2017
Love the way management supports the staff. diversity at work force make each one work harder for the company.
Best Buy needs to increase the pay. Else everything is perfect.
Pros
Work environment and Discounts
Cons
Standing for hours.
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Learning environment and good customer assistance
Sales Representative (Former Employee) –  Barrie, ON31 May 2017
Hired for my musical capability and talent at playing the piano. Instantly taken on as their music departments piano instructor and in charge of piano lessons with a bonus salary. In charge of opening and closing the department and assisting customers with product knowledge and instrument sampling. This entailed me to learn the guitar and a few DJ boards and how to operate various musical equipment to better showcase each product for the buyer.
Key skills obtained: Expanded musical knowledge, learnt guitar, and the art of teaching.
Pros
Free time to play the piano
Cons
Long lunches
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not a fun environment
Sales Associate (Former Employee) –  Toronto, ON31 May 2017
it was a bad workplace to work at, the managers were not very friendly and the place was not being managed very well. The managers only cared about their positions and did not care about employees at all!
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Fun work place, Great Manager
Sales Associate (Former Employee) –  Coquitlam, BC30 May 2017
Typical day consists of setting up the store for the day, making sales and learning about products. When there are no sales being processed you are required to stand on the lease line and bring in potential customers. Product ambassadors would visit frequently with new products to demonstrate for the store and lots of goodies for us to take home. My manager was a great guy, funny, very supportive, and gave constructive criticism when needed. I learned a lot during my time at Best Buy Mobile and would definitely recommend it to anyone.
Pros
Free goodies, Perks, Relaxed on most days
Cons
Constantly learning new products and plans, system issues sometimes
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great learning place
Smart Home Solution Specialist (Current Employee) –  Kamloops, BC30 May 2017
great work environment for the beginner because they got a lot of opportunity to learn and increase the experience which defiantly helps a lot in future.
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friendly job experience
Customer Service (Former Employee) –  Winnipeg, MB29 May 2017
- typical day is attending customers with returns and exchanges.
- learning about different products and technologies
- reasonable management with time offs and early leave
- diverse workplace
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Fun place to work
Mobile Specialist (Current Employee) –  North York, ON29 May 2017
This job is a fun place to work. It is a good place for students because they are very flexible with hours. The downside is that management is very moody.
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Overall rating

3.9
Based on 14,686 reviews
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3.7
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4,221 ratings
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