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Best Buy
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4,717 reviews

Best Buy Employer Reviews

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Have Fun While Being the Best
Operations Representative (Current Employee), Halifax, NSMay 18, 2013
Pros: flexibility in scheduling, open communication among co-workers, chances to raise your pay
A typical day at Best Buy includes interacting one on one with customers and identifing their shopping needs and helping to fulfill them as best as we can.

Very fun enviroment to work in. There is always opportunities to learn.

Overall just a fantastic place to work.
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Great place to work. Fun work atmosphere
Product Processor (Current Employee), Kanata ONMay 7, 2013
Pros: discounts
Cons: not enough shifts or hours during the summer
I work in Product Process, so a typical day would be receiving items, sorting through truck products, pricing movies, down stocking items from the warehouse to the shelves. Some times im also Loss Prevention, where i stand at the front, greet customers, and watch the cameras. The most enjoyable part of the job would be my co-workers, they are all fun – more... to talk to, and work with. Its a great work atmosphere. – less
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Good place with plenty of flaws
Vendeur jeux vidéo (Former Employee), Laval, QCMay 2, 2013
Pros: great team, cost price
Cons: not enough hours sometimes, low pay, pressuring managers
I had a good days there but sometimes the managers can be on your case even if you are doing what you have to do. If you did a lot of work they wouldn't leave you alone nor praise your work, you had more things to do but in a discouraging way they even wanted us to do some of their work because you were productive but wasn't worth it with the pay we – more... had.
One of the reasons that kept me motivated was the team.
Without it, the place would fall apart – less
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Engaging work environment/ always busy
Loss Prevention Specialist (Former Employee), Vancouver, BCMay 2, 2013
Spent most of my time tracking shoplifters.
Management almost invisible at times, played favorites.
Dealing with management issues/drama.
Making the friends that I did.
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its gone down hill
Digital Audio Senior (Former Employee), Kanata, ONApril 30, 2013
Pros: discount
Cons: changing schedules, short lunch, bad managment
I started working at Best buy in 2008. For the first year it was a great place to work. However after that things went down hill. The company didn't do a good job at dealing with the changing market. They fire higher payed employees just so they can bring someone in that will work for less. The management as well doesn't seem to want to follow the companies – more... own guidlines on many different issus. As well many managers and the employees they like would get away with murder. If you'd try to bring it up your the bad guy. I found each year less and less good people would work at the store. However if your lazy and want to get payed for doing almost no work its a great place. However if you take pride in working hard and want to work in a place that others do too, don't work for best buy! – less
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Productive and Fun place
Head Customer Service Representative (Current Employee), Richmond Hill, ONApril 23, 2013
Pros: flexible scheduling
Cons: low pay
I love working at Best Buy which is why I have been working there since 2006.
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Terrible management, rude, uncaring, attitude of children
Home Entertainment Specialist (Former Employee), Halifax, NSApril 22, 2013
Cons: careless management
When i worked at best buy bayres lake, they chased a former employee out of the store screaming calling names at her, she was in tears... because she told them she could not work boxing day becasue it was a day of haunakkah, a part of her religion! They fired her based on that. They have some of the worst sales numbers in canada, Also previous manager – more... was racist, told an employee to turn off that "n word music"... The managment doesnt care about you... i was hired seasonal, and told i'd be trained and if i learned quick enough.. i'd be hired for full or part time employement, i was basically thrown out onto the floor with no experience and expected to sell tv's, sound systems, things i know little about, i basically was instructed to lie to people to sell products. You can ask any employee former or current about how well best buy bayres lake is run, and what the managment is like... you wont hear good things. – less
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Productive, serious, professional work environment
Seasonal Computer Salesperson (Former Employee), Windsor, ONApril 14, 2013
Would respond to tasks given to me by the on duty manager.
Learned extensive knowledge on all electronic technology, new and old as well as gaining skills in patience and time management as well as enhance my communication skills, verbal and written.
Management was very professional and accomodating.
My co-workers took their job very seriously but also – more... knew when they could have fun. It was a great work environment,
Hardest part of the job was the amount of customers coming in and out daily and dealing with several tasks at a time.
Most enjoyable was being able to work with electronics and feeling confident in what I was telling the customers. – less
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positive atmosphere
Sales Associate (Former Employee), Edmonton, ABApril 12, 2013
Pros: discounts
Cons: no commission
i did enjoy this job, however, there was no commission involved in my pay, and i felt like i was working harder than the rest of my teammates, but not seeing any extra benefit. co workers are great people, i just can see myself doing something better for myself than this, i feel i am a hard worker and deserve a lot more.
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A good company
Operations/ Assistant General Manager (Former Employee), Vancouver, BCMarch 28, 2013
Pros: good training, good focus on customers
Cons: not the best systems implementation
The company went through a lot of changes and the results wasn't always the best. They lost a lot of upper management people because they couldn't appreciate the.
Electronic business is tuff and the margin of errors is minimal.
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okay
Product Tester (Former Employee), Langley, BCMarch 25, 2013
Pros: easy job
Cons: no room to move up
As a product tester it was okay, but not a lasting job.
Learned about faulty products
Mangement was good
Co-workers were okay.
The long days.
Got to try out all kinds of products.
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fun place to work
Customer Service Representative (Current Employee), Winnipeg, MBMarch 24, 2013
Pros: easily scheduling
Cons: very far
customer dealing
being work oriented
strengthen my communication skills
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Poor
A+ technician (Former Employee), HamiltonMarch 18, 2013
Pros: some experience gained.
Cons: fake and phoney culture.
Bad leadersip,low salary,poor values,bad management,bad work,life balance.too much paperwork for simple tasks.
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Fun Workplace,
Cashier/ Sales (Former Employee), St. Catharines, ONFebruary 27, 2013
Pros: paid lunches
Cons: poor scheduling
I would do cashier things such as transactions. use the punch clock. I learned about all the different technologies in the world these days. I didn't have a really hard time at work it was all fun and the work was nice
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Best Buy is a great place to work. Its fun, entertaining and most of all flexible to all types of employees.
Customer Service Associate (Former Employee), Queensborough, New Westminster, BC, CanadaFebruary 26, 2013
Pros: play volleyball in the mornings, making friends with co-workers and even customers.
Cons: sometimes you meet grumpy customers, but this something that happens in every retail environment.
A shift at Best Buy as a customer service associate is quite entertaining. Mostly i would stand behind the counter and customers would approach me for making returns or just general inquiries about products. The sales staff at Best Buy did an excellent job in assisting customer usually before they would even get to me. This would free me up to do more – more... admin tasks such as filing paperwork processing bank deposits and making sure the counters looked clean, organized and presentable. Management did a great job at making sure we had the supplies and tools we needed to perform our tasks. They usually were able to fill up orders immediately for supplies the store needed. Management also did a fantastic job at keeping all the employees up to date on any events or situations that would arise. The hardest part about working at Best Buy was getting to work from my house. Honestly there is hard about working at Best Buy because there was nothing they did everything to make working there easy on top of being very flexible with there hours and accommodating full-time students. This coupled with the most enjoying part of my job which was talking to customers and solving there problems, filling there needs was one of the most satisfying things about working at Best Buy. – less
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productive and fun enviroment
Senior Operations Customer Service Representative (Former Employee), New Westminster, BCFebruary 25, 2013
Pros: growing in the company, taking on new tasks and challenging yourself, meeting new people, being a true mentor to staff
Cons: short breaks, shortage of staff, favourtism
My day at work would be routine based i would be making the schedule inputting time cards and leading the whole store. I was the Operations Senior, I also had the reponsibility of manager on duty and also had my own department to run as well. the enviroment of working at bestbuy was great i got to work with different people and learn new things as well. – more... The hardest part of the job was when we dont have alot of tools to do our jobs. the most enjoyable would be we treated one another as family helped one another. – less
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No work/life balance, employees live in fear of getting let go.
Grunt (Former Employee), HalifaxFebruary 24, 2013
Pros: discount and some of the other staff, that's it.
Cons: many.
-Part-time hours are never the same, and the amount of hours change weekly (hope you live at home).
-You pay is never the same and hardly ever correct.
-Your position is always up-for-grabs as their postings never come down.
-Conceited Supervisors (Superiors).
-Best Buy does not give references.
-Do as I say, don't do as I do mentality.
-Managements – more... doors are always open, but it does not mean we want to talk with you.
-Taking your legal breaks are frowned upon.
-Lack of escalation processes.
-The most enjoyable part of the job is the discount. – less
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Loss Prevention
Product Process (Loss Prevention and Warehouse) (Current Employee), Vancouver, BCFebruary 13, 2013
Once at work I'm monitoring the cameras and keeping an eye out for unnecessary activity. It keeps me alerts and involves a lot of self patience due to long hours and standing at all times. The company at work keeps me going, social activity is an important factor that will make any occupation less stressful.
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was great opportunity
Mobile Specialist (Former Employee), calgaryFebruary 6, 2013
It was really great. Helping people out on daily basis.
organized
punctual
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Great people, great atmosphere
Product Process specialist (Former Employee), Nanaimo, BCFebruary 4, 2013
Pros: benefit's, staff purchases
Cons: not enough full time positions
Best Buy has never been a dull moment for me, the staff brought me in and treated me as one of there own. Felt like ive always been a part of the team. A day of work was never something I would regret waking up to. Good laugh's great customer service. Co-workers I still talk to and see outside the work field which is great. The hardest part of the job – more... would have to be when there is little to no work I like to keep moving and doing things, no challenge would stop me. Most enjoyable part is being able to work so well with others, it was just a great place to be the people around made it that much more worth it. – less

About Best Buy

Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances – Read more